Jacklyn Nguyen-Do
Glendale
Summary
Committed job seeker with a proven track record of meeting organizational needs through consistent and organized practices. Demonstrates strong ability to work under pressure while adapting to new challenges. Focused on enhancing brand reputation through past experiences and adaptability.
Overview
2
2
years of professional experience
Work History
Assistant Sales Manager
Perfumes 4U
Glendale
10.2024 - Current
- Managed a team of sales representatives by providing guidance, training, and support.
- Opened and closed store, set up registers and secured cash.
- Taught new associates sales tactics and performance improvement techniques.
- Resolved customer complaints promptly and efficiently.
- Provided personalized service to build relationships with customers.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Prepared and delivered appropriate presentations on products and services.
Retail Associate
Ross Dress for Less
Glendale
11.2023 - 11.2024
- Engaged customers by delivering product information and assisting with purchases.
- Calculated pricing, applied discounts, and processed payments to facilitate transactions.
- Resolved customer complaints professionally, ensuring satisfaction and retention.
- Utilized product knowledge to recommend items aligning with client preferences.
- Handled price checks and merchandise transfers to maintain store organization and efficiency.
- Supported cashiers in addressing customer inquiries and resolving issues.
- Assisted in training new cashiers and customer service team members to enhance onboarding efficiency.
Education
High School Diploma -
Independence High School
Glendale, AZ05-2025
Skills
- Customer service
- Team leadership
- Sales strategy
- Effective communication
- Conflict resolution
- Training and development
- Sales expertise
- Sales strategy development
- Closing strategies
Languages
English
Full Professional
Vietnamese
Full Professional
Spanish
Limited
References
References available upon request.
Timeline
Assistant Sales Manager
Perfumes 4U
10.2024 - Current
Retail Associate
Ross Dress for Less
11.2023 - 11.2024
High School Diploma -
Independence High School