Jacklyn Ramm
Scottsdale
Summary
Former healthcare professional turner Remote Closer with extensive experience in customer service. Highly skilled in establishing fast relationships with customers and building client trust. Utilizes strategic approaches to close qualified candidates and convert them into dream clients. Stays calm under pressure and confidently handles objections with ease. Experienced with persuasive communication, negotiation, and closing techniques. Fully trained and certified through Shelby Sapp's SheSells Academy in remote closing; ready to plug into the right offer and begin producing immediately!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Remote Closer (Training Role)
SheSells Academy- 2025
06.2025 - 10.2025
- Conducted needs assessments through role plays to identify potential sales opportunities and tailor solutions.
- Utilized persuasive communication techniques to effectively present high-ticket program offerings and close on role-plays and graduate calls.
- Practiced closing $3-$10K program offers through group and coaching sessions.
- Openly received ongoing feedback and coaching throughout program duration, incorporating improvements as applicable.
- Proved efficiency in full-cycle sales process (discovery > pitch > objection handling > close) in order to successfully obtain certification.
Kambo Practitioner/Energy Worker
Self-employeed
01.2025 - Current
- Effectively determined potential clients' needs and motivation to achieve desired outcome during consultation and converted appropriate candidates to quality clients.
- Developed a loyal client base by maintaining a high level of professionalism, confidentiality, and personal attention throughout each session.
- Built ongoing rapport through active listening and offering solution-oriented therapies addressing physical and emotional needs.
- Provided compassionate support for clients going through challenging life transitions or dealing with chronic health conditions by offering tailored energy work/reiki treatments.
- Fostered a serene and welcoming environment for clients to relax and experience the full benefits of plant medicine treatments.
Prior Authorization Behavioral Health RN Claims Reviewer
Health Services Advisory Group, Inc.
04.2024 - 12.2024
- Assured accuracy of claims by verifying service delivery, coding accuracy, and resolving discrepancies with providers.
- Collaborated with internal audit, compliance departments, and clinical quality management to resolve potential quality issues, complaints, or cases involving fraud.
- Prepared complex cases for review by the Medical Director, ensuring all documentation aligns with established policies and compliance requirements.
- Maintained compliance with federal, state, and accreditation organization standards, adhering to regulatory guidelines and best practice.
- Conducted thorough reviews of behavioral health claims for medical necessity, ensuring compliance with established guidelines and standards.
- Evaluated clinical documentation to determine appropriateness of treatment levels and potential authorization outcomes.
- Collaborated with interdisciplinary teams to assess and address complex patient needs, promoting comprehensive care strategies.
- Utilized AHCCCS-specific applications for daily tasks, including Microsoft Office applications (e.g., Excel, SharePoint, Teams), and specialized software, through AHCCCS program, to complete daily reviews of approximately 25-35 claims, maintaining accuracy and efficiency.
Intake Nurse- Contract
Oasis Behavioral Health
05.2023 - 10.2023
- Collaborated with mental health professionals to develop comprehensive treatment plans and care strategies for patients.
- Utilized clinical judgment to assess and prioritize patient needs during high-stress situations.
- Triaged patients based on medical acuity upon patient arrival, utilizing nursing judgment to maintain patient safety and address symptoms of distress.
- Coordinated care referrals to specialists and community resources, ensuring seamless patient transitions.
- Provided ongoing support and counseling to patients and families during the intake process.
- Trained and mentored new nursing staff on intake procedures and best practices.
Registered Nurse
Scottsdale Recovery Center
02.2021 - 01.2023
- Conducted comprehensive medical and psychiatric nursing assessments to establish baseline patient health status and ongoing care needs.
- Administered treatment for and monitored healing status of patients' medical conditions.
- Built ongoing rapport with patients to establish trust and foster therapeutic environment.
- Educated patients on treatment plan of medical detox and options for continuation of care beyond detoxification.
- Collaborated with interdisciplinary teams to create individualized care plans tailored to patient needs and preferences.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Implemented evidence-based nursing interventions to enhance patient outcomes and promote well-being.
Education
Graduate Certificate - Remote High-Ticket Sales
SheSells
Remote10-2025
Bachelor of Science - Nursing
Creighton University College of Nursing
Phoenix, AZ12.2019
Bachelor of Science - Marketing
W. P. Carey School of Business at Arizona State University
Tempe, AZ05.2017
Skills
- Remote Closing via Zoom
- Question Based Selling
- High-Ticket Offers (4-5 figure offers)
- Objection Handling
- Lead Qualification
- Rapport Building
- Proficient in Calendly, Zoom, and Microsoft Office applications
Certification
- SheSells Certified Remote Closer
- Registered Nurse – Arizona State Board of Nursing (RN 237053)
- Basic Life Support - Red Cross
- Advanced Cardiac Life Support Certification – ACLS Certification Institute
- Medical Aesthetics Training in Injectables - National Laser Institute
Timeline
Remote Closer (Training Role)
SheSells Academy- 2025
06.2025 - 10.2025
Kambo Practitioner/Energy Worker
Self-employeed
01.2025 - Current
Prior Authorization Behavioral Health RN Claims Reviewer
Health Services Advisory Group, Inc.
04.2024 - 12.2024
Intake Nurse- Contract
Oasis Behavioral Health
05.2023 - 10.2023
Registered Nurse
Scottsdale Recovery Center
02.2021 - 01.2023
Bachelor of Science - Nursing
Creighton University College of Nursing
Bachelor of Science - Marketing
W. P. Carey School of Business at Arizona State University
Graduate Certificate - Remote High-Ticket Sales
SheSells