Jackson Chong
Phoenix
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
5
5
years of professional experience
Work History
Lube Service Technician
Anthem Automotive
04.2025 - 12.2025
- Conducted routine inspections and fluid changes to ensure optimal vehicle performance.
- Maintained cleanliness and organization of service area to enhance operational efficiency.
- Utilized diagnostic tools to identify and troubleshoot engine issues effectively.
- Assisted senior technicians in performing more complex repairs and maintenance tasks.
- Contributed to a safe working environment by adhering to company safety protocols when operating equipment or handling hazardous materials.
- Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
- Improved team efficiency through effective communication and collaboration during high-volume appointment periods.
Team Member
Target
05.2024 - 04.2025
- Participated in training sessions to develop knowledge of products, promotions, and company policies.
- Ensured cleanliness of sales floor and backroom areas, contributing to a safe shopping environment.
- Resolved customer issues promptly, promoting positive relationships and encouraging repeat business.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Fast Food Cook
Sonic
05.2021 - 02.2024
- Prepared high-quality food items following established recipes and safety standards.
- Operated kitchen equipment efficiently to ensure timely meal preparation.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new staff on cooking techniques and proper food handling procedures.
- Monitored inventory levels, assisting in ordering supplies to reduce waste.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Practiced proper safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
Education
Barry Goldwater High-school
Phoenix, AZ05-2024
Skills
highly adaptable
great work ethic
great customer service skills
great organization skills
highly dependable and responsible
high attention to detail
Timeline
Lube Service Technician
Anthem Automotive
04.2025 - 12.2025
Team Member
Target
05.2024 - 04.2025
Fast Food Cook
Sonic
05.2021 - 02.2024
Barry Goldwater High-school