I am someone with strong communication skills and a natural ability to lead and collaborate within a team. I Thrive in competitive environments, excel under pressure, and am passionate about building connections and achieving success in any role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cart Boy
Foothills Golf Course
08.2024 - 03.2025
Improved customer satisfaction by efficiently collecting and organizing shopping carts in a timely manner.
Supported course operations by conducting regular checks on cart availability and cleanliness, reporting any issues to management.
Promoted a positive golfing environment through friendly interactions with both customers and fellow employees during duties.
Interacting with golfers who are entering the premises and helping them with their bags
Cleaning golfers clubs and assisting them with any information about the course
Lifeguard
Arizona Grand Resort
06.2022 - 08.2022
Identified emergency situations or potential drownings and entered water for lifesaving measures.
Patrolled to identify anyone needing assistance and offered immediate care.
Kept equipment in good working order with frequent inspections and minor repairs.
Cautioned swimmers regarding unsafe practices and safety hazards.
Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Barista
18 degrees
08.2021 - 05.2022
Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Stocked customer service stations with paper products or beverage preparation items.
Ordered and received supplies to restock beverage items.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Addressed and resolved customer concerns to maintain brand loyalty.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Checked brewing equipment for proper functionality.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.