Jacky Tam
Mesa,AZ
Summary
Dedicated and experienced pharmacist with three years of practice and two years as a Pharmacy Manager, seeking to leverage expertise in a retail pharmacy setting. Known for dependability, adaptability, and a collaborative team spirit, I excel in delivering efficient, customer-focused solutions while maintaining the highest standards of patient care and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walmart Pharmacy
06.2023 - Current
- Ensure prescriptions are filled in a timely manner while adhering to all safety and quality standards, providing patients with the correct medications
- Lead, train, hire, and schedule pharmacy technicians and support staff to maintain a productive and cohesive team
- Address customer complaints, insurance disputes, or operational challenges promptly and professionally
- Counsel customers on medication use, side effects, and health-related questions, delivering exceptional customer service
- Promote pharmacy services (e.g., immunizations, health screenings) and collaborate with store management to meet sales goals and enhance customer satisfaction
- Lead our market last year in immunization growth
- Monitor stock levels, order medications and supplies, and handle returns or recalls ensuring adequate inventory while minimizing waste
Floater Pharmacist
Walmart Pharmacy
10.2022 - 06.2023
- Ensure prescriptions are filled in a timely manner while adhering to all safety and quality standards, providing patients with the correct medications
- Educate patients on the safe and effective use of prescribed medications, highlighting potential side effects, dosing instructions, and proper storage
- Guide patients on the safe use of over-the-counter products, offering recommendations for symptom relief and promoting overall health and wellness
- Administer vaccines and conduct health screenings to promote public health and support disease prevention efforts
Pharmacy Intern
SinfoniaRx
10.2020 - 11.2021
- Evaluate patients' medication regimens to identify potential issues, such as drug interactions, duplications, and adherence concerns
- Counsel patients on their medications, proper usage, potential side effects, and lifestyle modifications to improve medication adherence and health outcomes
- Record and monitor patient responses to therapy, ensuring accurate documentation for future follow-up and assessment
Education
Doctor of Pharmacy -
R. Ken Coit College of Pharmacy, The University of Arizona
Tucson, AZ05.2022
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ05.2018
Certification
- Pharmacist License (S026189) Expires: 10/31/2026
- BLS Provider, American Heart Association Expires: 06/30/2026
- Immunization Certificate
Timeline
Pharmacy Manager
Walmart Pharmacy
06.2023 - Current
Floater Pharmacist
Walmart Pharmacy
10.2022 - 06.2023
Pharmacy Intern
SinfoniaRx
10.2020 - 11.2021
Doctor of Pharmacy -
R. Ken Coit College of Pharmacy, The University of Arizona
Bachelor of Science - Biochemistry
Arizona State University
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