- Electronic modifications
- 3D Printing
- Video Gaming
- Tech enthusiast
Jacob Buchanan
Buckeye,AZ
Summary
Results-driven team lead with a proven track record in operations management and employee training. Skilled in fostering teamwork, resolving customer issues, and enhancing store performance through effective delegation and supervision.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Key Holder
Slick City Goodyear
08.2025 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Submitted reports to senior management to aid in business decision-making and planning.
Team Lead
Slick City Goodyear
08.2025 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Helper
Agua Fria Food and Clothing Bank
- Followed supervisor instructions to complete tasks on time.
- Performed manual labor and random jobs to help teams accomplish goals.
Team Member
Slick City Goodyear
08.2025 - 12.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Air Conditioning Technology
West Mec Career Academy
Glendale, AZ05-2026
High School Diploma -
Astravo Online Academy
Online05-2026
Skills
- Complaint resolution
- Computer skills
- Flexible schedule
- Leadership qualities
- Willingness to learn
- Problem-solving
- Dependability and reliability
- Task prioritization
- Teamwork and collaboration
- Customer service
Certification
- EPA Section 608
- EPA Section 609
- OSHA Construction 10
- EPA R-410a
Interests
Timeline
Key Holder
Slick City Goodyear
08.2025 - Current
Team Lead
Slick City Goodyear
08.2025 - Current
Team Member
Slick City Goodyear
08.2025 - 12.2025
Helper
Agua Fria Food and Clothing Bank
Air Conditioning Technology
West Mec Career Academy
High School Diploma -
Astravo Online Academy