Jacob Ferguson
Avondale
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Automotive Technician
Carvana
Tolleson
12.2024 - Current
- Performed routine maintenance services on various vehicle makes and models.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Collaborated with team members to ensure efficient workflow in the service department.
- Cash handling/register trained
- Stocking
- Maintained cleanliness and organization of the workshop area at all times.
- Operated a variety of shop equipment safely and efficiently.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Adhered strictly to company policies concerning quality control standards.
- Conducted test drives before and after repair services.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
Package Handler
UPS
Yucca Valley
11.2022 - 12.2024
- Handled packages efficiently in fast-paced warehouse environment.
- Operated material handling equipment to move goods safely.
- Sorted incoming and outgoing packages for accurate delivery.
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Automotive Technician
Walmart
Yucca Valley
03.2020 - 12.2024
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance services on various vehicle makes and models.
- Collaborated with team members to ensure efficient workflow in the service department.
Manager
SUBWAY®Restaurants
Yucca Valley
04.2013 - 12.2024
- Supervised daily operations to ensure efficient restaurant performance.
- Trained and mentored staff on food safety and customer service standards.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Developed staff schedules to align with peak business hours.
- Handled customer complaints and resolved issues effectively and promptly.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Education
Yucca Valley High School
Yucca Valley, CASkills
- Vehicle inspection
- A/C troubleshooting
- Break pad replacement
- Training and mentoring
- Attention to detail
- Team collaboration
- Problem solving
- Staff training and development
Timeline
Automotive Technician
Carvana
12.2024 - Current
Package Handler
UPS
11.2022 - 12.2024
Automotive Technician
Walmart
03.2020 - 12.2024
Manager
SUBWAY®Restaurants
04.2013 - 12.2024
Yucca Valley High School