Jacob Flores

Fiber to home. Residential installs of internet. Fusion splicing. Setting up WiFi equipment. Trouble shooting WiFi problem. Running the fiber underground from flower pots into home.

Residential cable tv and internet installer. Working with customers installing cable tv and internet using coax cable rg6/rg11. Running lines from pole to house using 28ft ladder. Setting up WiFi and cable tv equipment.

• Installed complete systems at new residential and business construction sites.
• Operated tools, equipment, and machinery according to safety standards.
• Participated in safety meetings, contributing to a culture of compliance and risk management.
• Assisted in training new installers on company protocols and best practices for equipment handling.
• Provided technical support during service calls, resolving issues swiftly to minimize downtime.
• Maintained accurate records of installations and customer interactions in internal systems.
• Educated customers on device usage and troubleshooting techniques, enhancing user experience.
• Conducted thorough equipment inspections, identifying and rectifying issues to enhance service reliability.
• Installed and configured broadband services for residential customers, ensuring optimal connectivity.