Jacob Gasaway
Glendale
Summary
Motivated candidate ready to contribute solid customer service with experience in assessing client needs. Knowledgeable and dedicated customer service professional with focus on bringing top-notch skills in oral and written communication. Reliable and committed to providing personalized and efficient service to customers.
Overview
4
4
years of professional experience
Work History
Caregiver
Orion Homes
10.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prevented and handled conflict by working with team towards solution.
- Discussed financial options with clients and provided informed suggestions.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained friendly and professional customer interactions.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
Sales Associate
Finish Line Macy's
03.2020 - 03.2021
- Greeted customers
- Maintained a balanced cash drawer every shift
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
No Degree -
High School Diploma -
Apollo High School
Glendale, AZ05.2016
Skills
- Customer Service
- Regulatory Compliance
- Teamwork
- Coachable/ Quick Learner
- Customer Relationship Management
- Computer Skills
- Critical Thinking
- Respectful and Compassionate
- State Regulations Knowledge
- Time Management
- Strong Ethics
- HIPAA Compliance
Accomplishments
- Achieved high sales throughout peak season by effectively helping with quota targets and customer engagement
Timeline
Caregiver
Orion Homes
10.2020 - Current
Sales Associate
Finish Line Macy's
03.2020 - 03.2021
No Degree -
High School Diploma -
Apollo High School
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