Jacob Gilman
Phoenix
Summary
Dynamic clinical and logistical operations manager with a proven track record in team leadership, project management, and strategic planning. Skilled in leading in compliance and efficiency in tissue donation, while diligently remembering the generous gift of donation provided by the selfless acts of donors and donor families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager, Donor Intake
Pinnacle Transplant Technologies
Phoenix, AZ
11.2025 - Current
- Implemented an ISO-8 Modular Clean Room by coordinating with contractors and regulatory bodies, ensuring AATB and federal compliance.
- Overhauled day-to-day responsibilities of personnel to include routine clinical duties such as aseptically collecting microbial samples and repackaging incoming donor tissue.
- Implemented a 4-tiered training program, hybridizing logistical responsibilities such as shipping and receiving donor tissue, with clinical duties in the ISO-8 Modular Clean Room.
- Oversaw management and tracking of incoming and unprocessed donor tissue utilizing an ERP system.
- Managed traceability of unprocessed donor tissue to determine processing eligibility.
- Developed and maintained reports to monitor operational performance and identify areas for enhancement.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Tissue Procurement Specialist
Gift of Life Michigan
Ann Arbor, MI
11.2019 - 11.2025
- Procurement of tissue (including dermis, cardiac, vascular, and musculoskeletal), from incision to reconstruction, using established surgical and sterile technique.
- Maintained sterile field during surgeries, ensuring compliance with safety protocols.
- Evaluate donor suitability by reviewing medical records, coroner reports, and by performing a physical assessment of the donor.
- CTBS certified by the Association for Advancing Tissue and Biologics.
- Documenting recovery details before, during, and after tissue recovery procedure.
- Coordinated all logistical aspects of a tissue recovery, including booking tissue operating rooms, arranging for decedent transports to and from Gift of Life Michigan, and working with aftercare services such as funeral homes and medical examiner's offices to deliver consistent service following donation.
Education
Bachelor of Science - Biological Sciences
University of Michigan
Ann Arbor, MI12-2026
Skills
- Team leadership
- Staff training and development
- Decision-making
- Task delegation
- Operations management
- Project management
- Strategic planning
- Staff development
- Policy implementation
Certification
CTBS Certified- Association for Advancing Tissue and Biologics
Timeline
Manager, Donor Intake
Pinnacle Transplant Technologies
11.2025 - Current
Tissue Procurement Specialist
Gift of Life Michigan
11.2019 - 11.2025
Bachelor of Science - Biological Sciences
University of Michigan