Jacob Hunter
Tucson
Summary
Dynamic Director of Applied Service & Projects with a focus on strategic decision-making and employee development. Successfully led cross-functional teams to improve project outcomes and fostered a collaborative environment that enhances team engagement and retention.
Overview
16
16
years of professional experience
Work History
Director of Applied Service & Projects
TDIndustries
Tucson, AZ
07.2021 - Current
- Directed cross-functional teams to optimize project delivery timelines and elevate operational efficiency.
- Analyzed resource allocation processes and implemented strategic initiatives to achieve cost reduction.
- Facilitated training sessions aimed at enhancing staff knowledge retention and overall team effectiveness.
- Evaluated industry trends to guide strategic decision-making and enhance alignment with market demands.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Operation Manager Service
Sun Mechanical Contracting
Tucson, AZ
09.2009 - 07.2021
- Led project teams to ensure timely completion of mechanical contracting projects.
- Developed and implemented process improvements to enhance operational efficiency.
- Directed resource allocation and scheduling for multiple concurrent projects.
- Mentored junior staff, fostering skill development and performance improvement.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
General Studies/HVAC
Pima Community College
Tucson, AZMachinist Mate (Nuclear Submarines)
USN
Trane Factory Equipment Training
Trane Company Service/Sales Training
Skills
- Cultivating strong partnerships
- Collaborative strategic planning
- Effective communication skills
- Strategic decision-making
- People management
- Operations management
- Project management
- Strategies and goals
- Project coordination
- Employee development
- Goal setting
- Budget management
- Contract and vendor management
- Hiring and retention
- Capital spending
Accomplishments
- Achieved Financial goals each year by exceeding budget expectations both revenue and operating income.
Affiliations
ASHRAE
ASHE
ABA
Timeline
Director of Applied Service & Projects
TDIndustries
07.2021 - Current
Operation Manager Service
Sun Mechanical Contracting
09.2009 - 07.2021
General Studies/HVAC
Pima Community College
Machinist Mate (Nuclear Submarines)
USN
Trane Factory Equipment Training
Trane Company Service/Sales Training