Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Mann

Tempe

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest relations and maintain organization under pressure. Trained at task delegation and providing tailored solutions to meet client needs. Flexible and adaptable in fast-paced settings.

Overview

2
2
years of professional experience

Work History

Landscaper

Independant Contract
05.2023 - 08.2024
  • Performed planting, watering, mulching, and edging of lawns.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.

Restaurant Hostess

Ocean & Acre
09.2022 - 11.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Cherry Street Brewing Cooperative
05.2022 - 10.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

BBA - Businesses Tourism

Arizona State University
Tempe, AZ
05-2028

Skills

  • Strong work ethic
  • Flexible and adaptable
  • Guest relations
  • Task delegation
  • Customer service

Timeline

Landscaper

Independant Contract
05.2023 - 08.2024

Restaurant Hostess

Ocean & Acre
09.2022 - 11.2023

Restaurant Hostess

Cherry Street Brewing Cooperative
05.2022 - 10.2022

BBA - Businesses Tourism

Arizona State University

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Jacob Mann