Jacob Montoya
Surprise
Summary
Dedicated Correctional Professional with 5 years of experience as an Officer in maximum security institutions, recently promoted to Sergeant. Skilled in supervising staff and enforcing security protocols while fostering team collaboration. Proven track record in crisis management, conflict resolution, and maintaining order. Highly adaptable and detail-oriented, with comprehensive weapons training and a strong commitment to inmate safety and facility security.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
Arizona Department of Corrections
03.2021 - Current
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 30 employees and performance of tasks and managed 850 offenders.
- Monitored and confirmed compliance with safety standards and regulations.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
Manager
McDonald's
09.2019 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Shadow Ridge High School
05-2020
Skills
- Inmate supervision
- Restraint techniques
- Security procedures
- Staff training and development
- Emergency response
- Inmate transportation
- Staff supervision
Accomplishments
- Officer of the month
- Certified staff instructor of First Aid & CPR
- Supervised team of 30 staff members.
Certification
The Arizona Correctional Officer Training Academy
Timeline
Correctional Sergeant
Arizona Department of Corrections
03.2021 - Current
Manager
McDonald's
09.2019 - 09.2021
High School Diploma -
Shadow Ridge High School
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