Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacob Shipley

Glendale

Summary

I am a kind and personable sophomore at GCU. I am studying to become a therapist. I am a very strong coworker that will work to solve any issue or any obstacle that appears.

Overview

5
5
years of professional experience

Work History

Store Clerk

QuikTrip
07.2023 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated POS systems to accurately process customer purchases.
  • Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a personable demeanor with customers even during stressful situations

Cashier/Visual Merchandise Handler/Floor Leader

Cracker Barrel Old Country Store
08.2021 - 04.2023
  • As a Cashier: I had to effectively and carefully handle money and complete transactions on a computer
  • As a Visual Merchandise Handler: I was responsible for receiving trucks of merchandise and putting it out on the floor to display based on a provided planogram, as well as without a planogram, while maintaining visual appeal also was in charge of rearranging the stock room in a manner in which all products could be easily accessed, while still being able to fit all of the product in a very small stock room. I also had to keep count of merchandise in order to make sure that everything that was supposed to be received was received
  • As a Floor Leader, it was my job to make sure that all employees were effectively stocking the store. I had to make sure that we were meeting our sales goal, and If we weren't, it was my job to reallocate people into positions in which I believed could get out dollar sales up

Kitchen Team Member

Chick-fil-A
06.2021 - 08.2021
  • I had to be very quick in making food while also making sure to keep the quality of the food great and consistent
  • I had to be a very effective communicator to let my coworkers know when I needed anything, and I had to listen in order to know if anyone needed help in their position
  • I also had to effectively handle big fryers and stoves with the upmost safety and regard to regulations

Expeditor/Food Runner

Biscuits Cafe
02.2021 - 06.2021
  • Expedited food from the kitchen, in order to provide a good overall experience for guests
  • Prepared food and made sure that tables were being taken care of, and I also acted as a stand in manager in the sense that whenever a guest had an issue with their food It was my job to correct the issues while making sure the customers happiness is a top priority
  • Communicated effectively with all other job positions in order to make sure that guests were able to get their food, and that their food was 100% correct
  • Trained new expeditors and food runners according to company policies and standards

Cook

Burger King
08.2020 - 01.2021
  • I had to work well with my coworkers in order to maintain a quick and cleanly work environment
  • I cooked every type of food that Burger King served
  • I had to make sure to pay attention to expiration dates as well quality of the product being served
  • I also had to learn how to safely operate all of the machinery in the kitchen

Education

Bachelor of Science - Clinical Psychology

Grand Canyon University
Phoenix, Arizona
04-2028

Skills

  • Effective Communication

  • Serving

  • Time management

  • Food preparation

  • Math

  • Computer literacy

  • Meal preparation

  • Cash handling

  • Hospitality

  • Merchandising and promotion

Languages

Spanish
Elementary

Timeline

Store Clerk

QuikTrip
07.2023 - Current

Cashier/Visual Merchandise Handler/Floor Leader

Cracker Barrel Old Country Store
08.2021 - 04.2023

Kitchen Team Member

Chick-fil-A
06.2021 - 08.2021

Expeditor/Food Runner

Biscuits Cafe
02.2021 - 06.2021

Cook

Burger King
08.2020 - 01.2021

Bachelor of Science - Clinical Psychology

Grand Canyon University

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Jacob Shipley