Jacob Smith
Mesa
Summary
I graduated with a Bachelor's degree in Accounting from Arizona State University, actively seeking opportunities to apply my acquired educational insights. I am highly motivated to contribute, learn, and enhance organizational effectiveness through diligent application of my skills and knowledge.
Overview
5
5
years of professional experience
Work History
CLIENT SERVICES 401(K)
Charles Schwab
Phoenix
01.2025 - 01.2026
- Assisted diverse clients, enhancing problem-solving and communication skills.
- Resolved client issues with strong de-escalation techniques, maintaining high service standards.
- Managed calculations for high-balance accounts, ensuring accuracy and efficiency.
- Surpassed departmental goals consistently, demonstrating results-oriented approach.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Placed top 5% within the department for customer satisfaction.
- Worked with cross-functional teams to achieve goals.
SALES ASSOCIATE
One-Stop Nutrition
Mesa
06.2021 - 12.2024
- Efficiently manage customer orders, ensuring accuracy in a fast-paced setting.
- Leverage extensive product knowledge to address customer queries and boost sales.
- Train new employees effectively, maintaining high service standards during peak times.
- Achieved a single-day sales record of $4,101, demonstrating strong sales capabilities.
- Managed inventory levels and restocked shelves as needed.
Education
BACHELOR OF SCIENCE - ACCOUNTING
W. P. Carey School of Business, Arizona State University
Tempe, AZSkills
- Excel
- Tableau
- S/4HANA
- SQL
- Customer Service
- Sales
- Problem Solving
- Time Management
- Teamwork
- Adaptability
Hobbies and Interests
- Running
- Travel
- Fitness
- Nutrition
Languages
English
Timeline
CLIENT SERVICES 401(K)
Charles Schwab
01.2025 - 01.2026
SALES ASSOCIATE
One-Stop Nutrition
06.2021 - 12.2024
BACHELOR OF SCIENCE - ACCOUNTING
W. P. Carey School of Business, Arizona State University