Jacob stickler
San Tan Valley
Summary
Dynamic and adaptable professional with a proven track record at Health for Life, adept at enhancing customer satisfaction and streamlining operations. Skilled in inventory management (hard skill) and relationship building (soft skill), I excel in fast-paced environments, demonstrating exceptional problem-solving abilities and teamwork. Achieved significant improvements in efficiency and customer service quality.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional with strong background in dispensary operations, emphasizing accuracy and compliance. Skilled in inventory management, customer service, and product knowledge. Known for fostering team collaboration and adapting to dynamic environments to achieve results. Dependable contributor with keen eye for detail and focus on delivering quality outcomes.
Overview
6
6
years of professional experience
Work History
Dispensary Assistant
Health for Life
04.2023 - Current
- Supported team members during busy periods, ensuring timely service for all customers.
- Educated customers about various cannabis strains, products, and consumption methods for informed decisionmaking.
- Assisted in maintaining accurate inventory records, conducting regular audits and restocking as needed.
- Enhanced customer satisfaction by providing personalized recommendations based on their needs and preferences.
- Resolved customer complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
- Restocked supplies and arranged displays.
- Checked guests' photo identification for validity and age requirements.
- Packaged regulated products in appropriate exit containers.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Ramp Agent
WFS Worldwide Flight Services
02.2022 - 04.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 15 daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 10 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
- Connected electrical power unit and hoses to aircraft.
- Deiced aircraft before takeoff for safety during inclement weather.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Crew Member Shift Manager
Taco Bell
12.2020 - 02.2022
- Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
- Increased customer satisfaction by consistently providing friendly, attentive service to all patrons.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Crew Member Shift Manager
Pizza Romano
03.2019 - 11.2020
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
Education
High School Diploma -
Combs High School
San Tan Valley, AZ06-2020
Skills
- Motivational attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Patient confidentiality
- Maintaining confidentiality
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Active listening
- Adaptability and flexibility
- Relationship building
Timeline
Dispensary Assistant
Health for Life
04.2023 - Current
Ramp Agent
WFS Worldwide Flight Services
02.2022 - 04.2023
Crew Member Shift Manager
Taco Bell
12.2020 - 02.2022
Crew Member Shift Manager
Pizza Romano
03.2019 - 11.2020
High School Diploma -
Combs High School
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