Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jacob Tsuma

Peoria

Summary

Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets.

Overview

9
9
years of professional experience

Work History

General Manager

rudys bar-b-q
Gilbert
11.2023 - Current
  • Conducted regular meetings with senior management team to review progress against established objectives.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Trained employees on duties, policies and procedures.

Department Manager

Lipsey Logistics
Chattanooga
03.2019 - 08.2023
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Ensured compliance with all safety regulations in the workplace.
  • Created monthly schedules for staff members to ensure adequate coverage during peak hours.
  • Participated actively in strategic planning sessions with top executives from different divisions.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Managed budgets effectively by making sure costs stayed within allocated limits.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Worked closely with sales associates to complete tasks.

Manager

Starbucks
Phoenix
03.2016 - 02.2019
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Conducted performance reviews for team members.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Provided leadership during times of organizational change or crisis situations.

Education

High School Diploma -

Brophy College Preparatory
Az
05-2015

Skills

  • Sales forecasting
  • Financial management
  • Process improvement
  • Budgeting
  • Team leadership
  • Employee training
  • Strategic planning
  • Supply chain management
  • Effective communication
  • Expense control

References

References available upon request.

Timeline

General Manager

rudys bar-b-q
11.2023 - Current

Department Manager

Lipsey Logistics
03.2019 - 08.2023

Manager

Starbucks
03.2016 - 02.2019

High School Diploma -

Brophy College Preparatory

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