Jacqueline Caudle
Bullhead City
Summary
Experienced office coordinator/dispatcher with a strong background in administrative management. Skilled in prioritizing projects and multitasking to achieve goals. Extensive experience in managing fleet and personnel operations, ensuring smooth communication and coordination among staff and resources, as well as long experience in dealing with customers and public. Demonstrated problem-solving abilities and a commitment to promptly resolving issues. Known for attention to detail, leadership qualities, and a strong work ethic.
Overview
20
20
years of professional experience
Work History
Field & Office Coordinator
Daniell's Septic
08.2021 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Provided administrative support assisting with daily tasks as needed to promote productivity.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Communicated with drivers and personnel to coordinate timely service.
- Scheduled and organized delivery routes while monitored vehicle locations and arrival times.
- Coordinated schedules for optimal coverage of daily assignments and adjusted quickly to changing demands.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved inventory accuracy by conducting regular audits and implementing an efficient created a tracking system.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
Team Member
Hobby Lobby
08.2020 - 08.2021
- Unloaded freight upon arrival in warehouse, stocking all items in proper locations.
- Cross-trained in different departments of store to learn new tasks and better understand workflows and business operations.
- Cashier
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Bowling Center- Supervisor/League & Sweeper Coordinator
Riverside Resort Hotel & Casino
03.2007 - 08.2020
- An on call supervisor over multiple employees, responsible for addressing scheduling conflicts and booking issues, responsible for collecting and accurately maintaining monies, scheduling employees, answering and returning phone calls, primary group/tournament event scheduling and host, responsible for central billing and ordering to ensure business can operate smoothly, payroll, training new team members, provide excellent customer service.
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
- Assisted in the hiring process by conducting interviews, reviewing resumes, and selecting top candidates for open positions within the center.
- Optimized scheduling processes to maximize productivity and minimize labor costs without sacrificing quality of service.
- Maintained accurate records on employee hours worked, leave taken, overtime accrued as well as inventory levels.
Membership Desk
Sams Club
01.2009 - 01.2011
- Established strong relationships with both existing and prospective members by actively engaging them during their visits.
- Collaborated with other departments to create cross-promotional opportunities that expanded member benefits.
- Facilitated smooth transitions for new members by providing comprehensive orientation sessions on facility usage and program offerings.
The Watch Man
01.2005 - 01.2008
- Provide excellent customer service, cash handling, able to calculate large numbers prior to paying, answer phones, data entry, repair and replace watches, assist with outlet stores, act as supervisor when needed.
Education
No Degree -
Mohave Community College
Bullhead City, AZH.S. Diploma -
Mohave High School
05.2007
Skills
- Attention to Detail
- Dispatching procedures
- Multitasking Abilities
- Customer Service
- Computer & Manual Data Entry
- Organization
- Route Planning and Adjustment
- Billing and Sales
- Payroll and Scheduling
- Regulatory Compliance
- Customer Complaint Resolution
- Office Management
References
Dakota Kenyon
(928) 542-6731
Brian Markowitz
(702) 420-4562
(702) 349-5402
Timeline
Field & Office Coordinator
Daniell's Septic
08.2021 - Current
Team Member
Hobby Lobby
08.2020 - 08.2021
Membership Desk
Sams Club
01.2009 - 01.2011
Bowling Center- Supervisor/League & Sweeper Coordinator
Riverside Resort Hotel & Casino
03.2007 - 08.2020
The Watch Man
01.2005 - 01.2008
No Degree -
Mohave Community College
H.S. Diploma -
Mohave High School
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