Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
Phoenix
12.2024 - Current
Maintained accurate records of orders, returns, exchanges and payments.
Provided detailed product information to customers.
Developed and maintained client profiles, including style preferences, sizes, and budget requirements.
Provided assistance communicating, typing correspondence or obtaining information.
Analyzed consumer feedback data to understand customer needs better.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Greeted customers and answered product or service questions.
Team Member
McDonald's
Phoenix
01.2024 - 07.2024
Identified needs of customers promptly and efficiently.
Looked for ways to go above and beyond job requirements.
Maintained a clean and organized work area throughout shift.
Addressed customer needs, responding to specific requests.
Trained new team members using approved training materials and information.
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Cashier
Walmart
Phoenix
02.2023 - 09.2023
Ensured compliance with all safety regulations within the store environment.
Verified customer age requirement for alcohol or tobacco purchases.
Scanned items and checked pricing on cash register for accuracy.