Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Jacqueline Lopez

Tempe

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Agent

Greystar Property Management
05.2023 - Current
  • Assisted with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting property tours, responding to online inquiries, greeting and qualifying prospects, and showing apartments
  • Worked with my team to make renewal campaigns through different engagement methods/events
  • Assisted in lease preparation and organizing rent payment
  • Acted as an after-hours liaison between residents and property management


Skills: Social media marketing, Sales strategy development, Hospitality and Sales consultation.


Barista

Starbucks
01.2023 - 05.2023
  • Promoting and selling merchandise and products
  • Training new staff members about policies and procedures
  • Handling money on a daily basis
  • Interact with customers and coworkers on a daily basis
  • Practiced federal food safety
  • Easy to work with in a high stress environment
  • In charge of assigning duties to other coworkers


Skills: Safe food handling practices, Personable, Cash handling and Menu memorization.

Student Volunteer

Link Crew Coordinator
07.2021 - 05.2023
  • Led two groups of 6 kids through their freshman year of Highschool
  • Planned events to improve their communication and maturity through the transition of Highschool


Skills: Team collaboration, Creativity and Fundraising.

Neonatal Intensive Care Unit (NICU) Intern

Banner Health Hospital
01.2023 - 02.2023
  • Volunteered for25 hours over the span of a month and a half, assisting NICU in the treatment and extensive care of infants
  • Shadowed a nurse during the day and night shifts
  • Experienced working with infants that needed special care
  • Fulfilled a demanding and intense caretaker role for the patients
  • Received new patient assignments every shift and organized drug administration charts

Education

Student - Emergency Medical Services

EMS University
Tucson, Arizona
12.2024

Skills

  • Skills: I am adaptable, dependable, communicative, bilingual and professional I work well with others, have good time management and have a distinguished work ethic

Certification

  • CPR/AED
  • Customer Service
  • Food Safety

Languages

Spanish
Professional Working

Interests

  • Team Sports
  • Cooking
  • Lifting
  • Sales
  • Medical


Timeline

Sales Agent

Greystar Property Management
05.2023 - Current

Barista

Starbucks
01.2023 - 05.2023

Neonatal Intensive Care Unit (NICU) Intern

Banner Health Hospital
01.2023 - 02.2023

Student Volunteer

Link Crew Coordinator
07.2021 - 05.2023
  • CPR/AED
  • Customer Service
  • Food Safety

Student - Emergency Medical Services

EMS University
Jacqueline Lopez