Jacqueline McGee

STRATEGY AND BUSINESS DEVELOPMENT PROFESSIONAL Business development leader with over 25 years of continuous growth, a passion for leading, and a drive to surpass growth targets. Is an exceptional communicator with strong interpersonal skills, able to develop and foster long -term business relationships. Proven keen client needs assessment aptitude, strong problem-solving abilities and strategic business plan development, with results-driven outcomes. Skill Highlights include: Strategic Business Planning Leadership Presentations and Communication Program Development Project Management Team Building & Leadership Customer Relationship Management Physician Relationship & Practice Development

• Program Manager, Dignity Health, 01/01/14, Present, Identify new products and service opportunities and assist in strategic planning activities, service line and strategy projects, and planning reviews for hospitals, clinics and ambulatory sites. Work with hospital teams and external business partners to achieve a competitive advantage within the market. Help drive, implement and monitor tactical plans through successful completion to contribute to the bottom line and grow market share. Provide data analysis, trends, and market intelligence that enable teams to make decisions and drive successful outcomes.Contributed to the overall success of Dignity Health AZ East Valley’s FY24 goals of significantly exceeding expectationsManage and provide support for assigned business development projects and tasks associated with service line growth and program development.Oversees Request for Proposal (RFP) processes, ensuring compliance with payor groups and partnerships accreditations and contractsSupport the development of strategic planning, service line, innovation, key strategy projects, and strategy reviews towards implementation and growth.Analyze market trends and competitor environments to inform decision-making and identify opportunities for competitive advantage and growth. Create and track weekly and monthly reporting and data collections towards progress and monitoring future forecasts to support growth. Develop Ad Hoc reports when needed.Support physician strategy and development to strengthen relationships through meets & greets, community presentations and other community outreach eventsImplements innovative technologies in emergency and inpatient settings to optimize workflows, enhance patient experiences, and increase revenue from follow-up care to generate over $2.2M in CM. Lead the team in brainstorming sessions, team follow-ups and quarterly business reviews for successful monitoring of metrics and new Innovative development.
• Market Manager, Aurora Health Care, 01/01/10, 12/31/14, Lead the development of annual and 5 year growth plans, tactics, specific financial targets for assigned geography/business units.Advanced business plan initiatives through integration strategies weaving hospital service line, surgery center, clinic, physician (primary & specialty care) and ancillary departments together in a unified direction for profitable growth.Analyzed and tracked competitive environments and market share to benchmark progress and leveraged opportunities.Identified future markets, new product lines and opportunities to increase growth for physicians, and optimized referral linkages. Worked with clinic and hospital leadership to assess physician recruitment needs. Actively worked in partnership with marketing communications to ensure messages were in alignment with growth strategies.Key member on Hospital Leadership Team that provided leadership and input into the overall hospital operations and growth and market development strategies.Built and fostered key employer relationships to facilitate employer onsite needs such as Occupational Medicine, Industrial Rehab, Total Health, Wellness and EAP services to drive profitable growth across geographies.
• Physician Relations Consultant, Aurora Health Care, 01/01/06, 12/31/10, Co-led the organization’s strategic implementation business planning team for primary care growth initiatives and successfully surpassed revenue targets. Led the team in plan development and execution of various initiatives including an Emergency Department Program that reduced inappropriate care, generated increased clinic volumes and revenue, while improving patient access and customer satisfaction. Other initiatives in addition to external market growth included organic growth of the existing patient base to improve the patient experience and maximize revenues.Developed key business and community relationships to build image and reputation strategies; and increased revenue growth opportunities through referral relationships, community events, employer talks and sponsorships to increase usage of products and services.Partnered with Senior Services Medical Director and Program Manager to create a seamless integrated and comprehensive senior services hospital strategy.Led on an interim basis Women’s Health Service Line Growth Initiatives for a metro region medical center.
• Business Development Representative, Aurora Health Care, 01/01/98, 12/31/06, Generated profitable revenue by execution of business development strategies in a defined geographic market.Assisted in the development of a business plan.Built awareness, preference, and usage of services and developed programs and activities that represented the respective market area.Established and maintained community, physician, and business relationships and translated relationships into revenue for the system.