Jacqueline Rios Medina
Phoenix
Summary
Accomplished Process Assistant at Amazon, adept in workflow management and safety standards. Enhanced operational efficiency through process improvements and data-driven decisions. Excelled in mentoring and coaching, fostering team growth. Leveraged Excel for performance monitoring, achieving a 20% increase in productivity. Skilled in clear communication and collaboration, driving successful cross-functional initiatives.
Developed strong process optimization and data analysis skills in fast-paced operational environment. Proven ability to enhance workflow efficiency and streamline procedures. Seeking to transition into new field, leveraging technical know-how and problem-solving abilities to drive success.
Overview
4
4
years of professional experience
Work History
Process Assistant
Amazon
03.2023 - Current
- Streamlined order processing workflows to enhance operational efficiency.
- Collaborated with cross-functional teams to resolve customer issues promptly.
- Utilized data analysis tools to monitor process performance and identify areas for improvement.
- Trained new team members on standard operating procedures and best practices.
- Led initiatives to improve workplace safety standards and compliance measures.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
Sales Associate
La Michoacana Ice Cream Parlor
05.2022 - 12.2022
- Assisted customers in selecting ice cream flavors and toppings to enhance overall experience.
- Maintained cleanliness of service area and equipment to ensure health and safety standards.
- Collaborated with team members to manage stock levels and replenish supplies as needed.
- customer inquiries and resolved issues to promote positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
COBAES 25 Gral. Salvador Alvarado
Culiacan, Sinaloa, MXSkills
- Safety management
- Workflow management
- Assignment delegation
- Management support
- Lean methodologies
- Performance monitoring
- Staff mentoring and coaching
- Multitasking and time management
- Excel spreadsheets
- Clear communication
- Process improvement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Reading
- Enjoy hobbies that combine physical activity with outdoor exploration
- Hiking
Timeline
Process Assistant
Amazon
03.2023 - Current
Sales Associate
La Michoacana Ice Cream Parlor
05.2022 - 12.2022
High School Diploma -
COBAES 25 Gral. Salvador Alvarado