Jacquelyn Alzebdieh
Mesa
Summary
Motivated and compassionate professional with a strong background in caregiving, customer service, and housekeeping. Adept at fostering positive relationships with clients and colleagues. Seeking a position that leverages my caregiving experience and commitment to improving the quality of life for others.
Overview
8
8
years of professional experience
Work History
Milieu Specialist
Heritage Lane Behavioral Assisted Living
Mesa
06.2023 - Current
- Encourage resident independence both inside and outside the community, improving their overall quality of life
- Oversee and coordinate volunteer outings outside the Assisted Living community to engage residents
- Maintained positive working relationship with fellow staff and management.
Caregiver
AccentCare
Mesa
07.2022 - 10.2023
- Communicated daily updates on client status to supervisors and families
- Coordinated transportation services for clients when necessary.
- Laundered clothing and bedding to prevent infection.
- Maintained clean and well-organized environment for client happiness and safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Helped clients get in and out of beds and wheelchairs.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Organized oral medications for clients following dosage and schedule requirements.
Crew Member
McDonald's
Mesa
08.2022 - 12.2022
- Operated cash register and managed drive-thru while ensuring smooth customer interactions
- Prepared menu items, maintained cleanliness in the restaurant, and supported the team in a fast-paced environment
Banquet Server
Marriot Hotel
Normal
02.2022 - 05.2022
- Shared thorough knowledge of menu items and cooking methods with customers.
- Inspected completed meals against individual orders to verify accuracy.
- Served food and beverages to customers.
- Carried trays of food items from kitchen to dining areas.
- Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
- Prepared for busy periods by restocking stations and maintaining clean work areas.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Caregiver - CNA
Sugar Creek
Normal
05.2021 - 05.2022
- Provided direct care to nursing home residents, including hygiene, feeding, and mobility assistance
- Performed vital sign checks and assisted with activities to ensure comfort and engagement
- Maintained clean and safe living spaces for residents, including cleaning rooms and dining areas
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Followed care plan and directions to administer medications.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted clients with maintaining good personal hygiene.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
Housekeeper
Residence Inn by Marriott
Bloomington
02.2021 - 05.2021
- Cleaned multiple hotel suites daily, ensuring sanitary standards in bathrooms, kitchens, and living areas
- Washed laundry, including towels and bedding, and worked extended hours to ensure property cleanliness
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained and organized cleaning supplies stock.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
Package Handler
UPS
Bloomington
11.2020 - 02.2021
- Loaded and unloaded packages quickly and efficiently, ensuring safe transport and organization within the warehouse
- Managed inventory by scanning and sorting packages for timely deliveries
- Checked all outgoing shipments to ensure accuracy of contents.
- Maintained accurate inventory records of incoming and outgoing shipments.
- Utilized handheld devices to track and update package status in real-time.
- Loaded completed orders on pallets according to delivery numbers.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
Personal Shopper
Walmart
Bloomington
07.2020 - 11.2020
- Shopped for customer orders, ensuring fresh and accurate selections
- Staged items for pickup and assisted customers with loading groceries into their vehicles
Cashier
Jewel Osco
Bloomington
11.2019 - 07.2020
- Processed customer transactions efficiently while maintaining a friendly and helpful demeanor
- Addressed customer inquiries, resolved issues, and ensured a positive shopping experience
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Staff
Grady's Family Fun Park
Bloomington
04.2017 - 09.2019
- Operated various amusement rides, interacted with customers, and maintained park cleanliness
- Provided food and beverage services, operated the register, and handled customer concerns
Server
TGI Fridays
Bloomington
09.2018 - 08.2019
- Set up tables in between patrons to reduce wait times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Prepared drinks according to standard recipes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Medical Assistant - Medical
UEI College
Mesa, AZ10-2023
High School Diploma -
Bloomington High School
Bloomington12.2019
Skills
- Caregiving
- CNA Experience
- Food Service
- Food Safety
- Cashiering
- Cash Handling
- Customer Service
- Communication
- Cleaning
- Sanitizing
- Time Management
- Organization
- Cooking
- Food Preparation
- Resident engagement
- Mobility assistance
Additional Information
Known for a strong work ethic, adaptability, and ability to learn new tasks quickly. Energetic and committed to making a positive impact in any role.
Awards
Harry HighTower Youth Community Service Award, 09/01/19, Recognized for community service, diversity, and leadership.
Languages
English, Fluent
Personal Information
Authorized To Work: U.S. for any employer
Timeline
Milieu Specialist
Heritage Lane Behavioral Assisted Living
06.2023 - Current
Crew Member
McDonald's
08.2022 - 12.2022
Caregiver
AccentCare
07.2022 - 10.2023
Banquet Server
Marriot Hotel
02.2022 - 05.2022
Caregiver - CNA
Sugar Creek
05.2021 - 05.2022
Housekeeper
Residence Inn by Marriott
02.2021 - 05.2021
Package Handler
UPS
11.2020 - 02.2021
Personal Shopper
Walmart
07.2020 - 11.2020
Cashier
Jewel Osco
11.2019 - 07.2020
Server
TGI Fridays
09.2018 - 08.2019
Staff
Grady's Family Fun Park
04.2017 - 09.2019
Medical Assistant - Medical
UEI College
High School Diploma -
Bloomington High School