Jada Anderson

Housekeeping Room Attendant

Avi Resort and Casino

05.2022 - 10.2024

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Enhanced overall appearance of hotel by maintaining cleanliness in public areas, contributing to positive first impression.
Increased repeat guest visits by providing welcoming and clean environment in all guest rooms.
Improved room availability efficiency with prompt and detailed cleaning, allowing for faster guest check-ins.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Changed bed linens and collected soiled linens for cleaning.
Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
Enhanced guest experience by maintaining immaculate room conditions through thorough cleaning and organization.
Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.

Summary

Overview

Work History

Housekeeping Room Attendant

Education

High School Diploma -

Skills

Certification

Languages

Timeline

Housekeeping Room Attendant

High School Diploma -

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