JADA HAMILTON
Tempe
Summary
PROFESSIONAL SUMMARY
Dynamic hospitality professional with diverse experience in the service industry. Skilled in communication, problem-solving, and adapting to fast-paced environments. Demonstrates strong communication abilities and a positive attitude, ensuring memorable guest experiences. Seeking new opportunities to leverage skills in diverse industries.
Overview
5
5
years of professional experience
Work History
Front Desk Associate
5 Star Fitness
01.2024 - Current
- Greet and check in gym members, ensuring a positive and welcoming experience
- Schedule appointments for clients, managing a high volume of requests efficiently
- Communicate with clients through various channels, including phone calls , emails, and in person interactions, to provide information, appointments, and sales data.
- Utilize Microsoft Excel to organize and track clients information, appointments and sales data.
- Assist with sales efforts by making outbound sales calls and promoting gym services and memberships
- Collaborate with other team members to ensure smooth operations and excellent customer service.
SERVER/BARTENDER
Postinos
01.2021 - Current
- Help guests select food and beverages by presenting menu items
- Answering food preparation questions by staying updated on menu selections and specialties
- Prepare beverages according to assigned specifications to ensure a quality experience for guests.
BARISTA
Lundeen Coffee Co
01.2019 - 01.2021
- Provided friendly and efficient service to customers
- Prepared a variety of beverages with attention to detail
- Managed cash transactions and maintained inventory levels
- Fostered a welcoming atmosphere for customers.
Education
HIGH SCHOOL DIPLOMA -
LAKE STEVENS HIGH SCHOOL
CURRENT - LICENSED REALTOR
KAPLAN REAL ESTATE SCHOOL
Skills
- Exceptional customer service
- Proficient in mixology
- Strong multitasking abilities
- Effective communication skills
- Adaptability to fast-paced environments
- Financial management and accounting
- Time Management
- Problem-solving skills
- Listening Skills
- Guest Relations
- Teamwork
- Organization
Timeline
Front Desk Associate
5 Star Fitness
01.2024 - Current
SERVER/BARTENDER
Postinos
01.2021 - Current
BARISTA
Lundeen Coffee Co
01.2019 - 01.2021
HIGH SCHOOL DIPLOMA -
LAKE STEVENS HIGH SCHOOL
CURRENT - LICENSED REALTOR
KAPLAN REAL ESTATE SCHOOL
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