Jada Smith
El Mirage
Summary
A results-driven professional well-versed in team dynamics and operational support. Consistently contributes to process improvements and collaborative efforts, ensuring smooth workflow and high productivity. Known for strong organizational abilities and adaptability in meeting changing team needs.
Overview
10
10
years of professional experience
Work History
Team Associate
Walmart
03.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Embedded Support
Ciox Health
06.2019 - Current
- Utilizing pull lists and navigate provider EMR to locate specified medical chart
- Accurately and efficiently process charts by combining pages
- Evaluate and resolve process exceptions
- Research providers and find accurate locations for insurance claims
- Organize research
Store Associate
Bath and Body Works
11.2018 - 06.2019
- Support replenishment activities that keep store fully stocked
- Assist with floorsets, window changes, visual presentations, signage placement as directed
- Customer service
- Help meet selling goal/expectations during shifts
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Store Associate
Ross Dress for Less
10.2017 - 06.2019
- Train new employees
- Acting front-end supervisor
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
- Implemented loss prevention strategies, contributing to decrease in shrinkage rates.
Team Member
Krispy Kreme
10.2014 - 05.2019
- Train new employees
- Stock product
- Box and sticker products
- Clean trays
- Cashier
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
Barista
Lamar’s Donuts
12.2016 - 03.2017
- Stock product
- Cashier
- Clean Trays
- Take and fulfill orders
- Fill drink orders
Education
Bachelor of Science -
University of Kansas
05.2017
Bachelor of Science -
Washburn University
05.2017
High School Diploma - undefined
Shawnee Mission South
05.2016
Skills
- Detail-Oriented
- Hard-Working
- Efficient
- Communicative
- Organized
- Problem-Solver
- Customer service
- Decision-making capacity
- Adaptability and flexibility
Timeline
Team Associate
Walmart
03.2023 - Current
Embedded Support
Ciox Health
06.2019 - Current
Store Associate
Bath and Body Works
11.2018 - 06.2019
Store Associate
Ross Dress for Less
10.2017 - 06.2019
Barista
Lamar’s Donuts
12.2016 - 03.2017
Team Member
Krispy Kreme
10.2014 - 05.2019
High School Diploma - undefined
Shawnee Mission South
Bachelor of Science -
University of Kansas
Bachelor of Science -
Washburn University
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