Summary
Overview
Work History
Education
Skills
Websites
Languages
ADDITIONAL EXPERIENCE
Timeline
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Jaddary Rivas

Yuma

Summary

Expert in operating high-stress and ever-changing positions. Follows established structure, but always flexible and able to adapt to any situation. Bilingual in English/Spanish.

Overview

12
12
years of professional experience

Work History

Marine Corps Aviation Supply Specialist

Military
12.2022 - Current
  • Spearheaded the adoption of modern technology tools to enhance communication within the team and reduce response times for supply requests.
  • Analyzed historical data to forecast demand patterns, enabling accurate purchasing decisions and optimal inventory levels.
  • Supported maintenance teams by ensuring timely delivery of essential components, minimizing aircraft downtime.
  • Resolved discrepancies in inventory records by conducting thorough investigations into possible causes and taking corrective actions as needed.
  • Enhanced aviation supply efficiency by implementing inventory management systems and streamlining procurement processes.

Waitress

Fogo De Chao
03.2022 - 12.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Server, Bartender, Certified Trainer

LONGHORN STEAKHOUSE
07.2016 - 12.2022
  • Maintained strong business to customer relations by way of food, drink, and excellent service.
  • Used critical thinking and problem solving skills to assess and de-escalate situations with end clients.
  • Responsible for overseeing and executing monetary transactions.
  • Establishing and maintaining structure on the sales floor and with backend staff.
  • Met and exceeded average sales metrics on a consistent basis.

Server

OLIVE GARDEN
10.2015 - 06.2016
  • Maintained customer satisfaction through high quality service.
  • Provided food and drink for end clients in a cheerful and comforting manner.
  • Consistently shifted between multiple front of house positions and maintained flexibility for upper management.
  • Established effective two-way communication with backend employees for smooth operations.

Team Leader

BURGER KING
08.2013 - 10.2015
  • Worked with team to establish fast and quality service for guests.
  • Managed a team of 10+ employees in a fast-paced environment.
  • De-escalated situations with guests and provided creative solutions.

Education

Human Services -

New York City College of Technology
Brooklyn, NY

Liberal Arts - undefined

Queensborough Community College
Bayside, NY
05.2018

Skills

  • Material handling equipment
  • Teamwork
  • Problem-solving
  • Customer service
  • Time management
  • Problem-solving abilities
  • Excellent communication
  • Critical thinking
  • Decision-making

Languages

Spanish
Native or Bilingual

ADDITIONAL EXPERIENCE

  • The River Fund March 2019 – September 2019
  • Worked directly under benefit access agents while aiding clients with their nutrition assistance program (SNAP).
  • Mental Health Training October 2019
  • Single Stop SNAP Eligibility Training June 2018
  • Meditation Model Training May 2018

Timeline

Marine Corps Aviation Supply Specialist

Military
12.2022 - Current

Waitress

Fogo De Chao
03.2022 - 12.2022

Server, Bartender, Certified Trainer

LONGHORN STEAKHOUSE
07.2016 - 12.2022

Server

OLIVE GARDEN
10.2015 - 06.2016

Team Leader

BURGER KING
08.2013 - 10.2015

Liberal Arts - undefined

Queensborough Community College

Human Services -

New York City College of Technology

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Jaddary Rivas