Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jade Medina

Mesa

Summary

Dedicated Sales/Retail Associate with a focus on exceptional customer service, teamwork, and problem-solving skills. Proven ability to lead teams and drive sales results while ensuring a positive shopping experience.

Overview

5
5
years of professional experience

Work History

Sales Associate/Third Key Holder

Zales The Diamond Store
01.2025 - 01.2026

A Sales Associate/Third Key Holder at Zales the Diamond Store is responsible for delivering exceptional customer service by assisting guests with jewelry selection, sales, and financing options while building long-term customer relationships. This role includes supporting daily store operations such as opening and closing procedures, cash handling, visual merchandising, and maintaining a clean, secure sales floor. The Third Key Holder also assists management by leading the sales team during shifts, coaching associates to meet sales goals, and ensuring company policies and loss prevention standards are followed. Additionally, they help manage inventory, process repairs and custom orders, and resolve customer concerns in a professional and timely manner.

Patient Care Assistant

Banner Estrella Medical Center
11.2023 - 12.2024

A patient care assistant supports nurses and clinical staff by providing direct, hands-on care to patients. Key responsibilities include assisting with daily living activities such as bathing, feeding, repositioning, and monitoring vital signs while ensuring patient comfort and safety. Patient care assistants also document care, respond to call lights, and report changes in patient condition to the nursing team. In addition, they help maintain a clean, safe environment and provide compassionate support to patients and their families.

Patient Transporter

Banner Estrella Medical Center
01.2023 - 11.2023

A patient transporter is responsible for safely and efficiently transporting patients between departments for tests, procedures, admissions, and discharges. This role includes verifying patient identity, ensuring patient comfort and safety, and properly handling wheelchairs, stretchers, and beds while following infection control and safety protocols. Patient transporters also communicate clearly with nursing staff and clinical teams to coordinate timely transfers and respond to urgent transport needs. Additionally, they maintain a professional, compassionate demeanor to support patients and families throughout their hospital experience.

Sales Associate/Third Key Holder

Zales The Diamond Store
02.2021 - 09.2022

A Sales Associate/Third Key Holder at Zales the Diamond Store is responsible for delivering exceptional customer service by assisting guests with jewelry selection, sales, and financing options while building long-term customer relationships. This role includes supporting daily store operations such as opening and closing procedures, cash handling, visual merchandising, and maintaining a clean, secure sales floor. The Third Key Holder also assists management by leading the sales team during shifts, coaching associates to meet sales goals, and ensuring company policies and loss prevention standards are followed. Additionally, they help manage inventory, process repairs and custom orders, and resolve customer concerns in a professional and timely manner.

Education

GED -

Mesa Public Schools Online
Mesa, AZ
12-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate/Third Key Holder

Zales The Diamond Store
01.2025 - 01.2026

Patient Care Assistant

Banner Estrella Medical Center
11.2023 - 12.2024

Patient Transporter

Banner Estrella Medical Center
01.2023 - 11.2023

Sales Associate/Third Key Holder

Zales The Diamond Store
02.2021 - 09.2022

GED -

Mesa Public Schools Online
Jade Medina