Jade Stratton
Mesa
Summary
Experienced customer service professional with several years of experience and readiness to take on any team need or customer challenge. Positive and upbeat communicator with highly organized nature and solid history of improving customer satisfaction and recapturing lost customers. Trained in regulations and best practices.
Overview
2
2
years of professional experience
2022
2022
years of post-secondary education
Work History
Front Desk Volunteer
Cobra Kiss Tattoo
Mesa
01.2025 - Current
- Greeted and assisted clients upon arrival at the tattoo studio.
- Provided information on tattoo services and aftercare to clients.
- Maintained cleanliness and organization of front desk area.
- Coordinated with artists to ensure smooth workflow during busy hours.
Remote Assistant Bookkeeper
Padgett Business Services
Mesa
11.2023 - Current
- Reconciled bank statements and financial records to ensure accuracy.
- Assisted in preparing monthly financial reports for client review meetings.
- Processed payroll transactions while adhering to compliance regulations.
- Maintained confidentiality of sensitive financial information at all times.
- Processed payroll, numerous electronic deposits, and employee pay adjustments.
Server
Texas Roadhouse
Gastonia
12.2023 - 01.2024
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new servers on restaurant procedures and service standards.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Esthetician - Esthetics
Avalon Institute of Cosmetology
Mesa, Az 06.2025 - 11.2025
Skyline High School
Mesa, AzSkills
- Customer service
- Payroll administration
- Attention to detail
- Team collaboration
- Time management
- Workflow coordination
- Tax preparation
- Critical thinking skills
- Point of sale (POS) system operations
- Hospitality service expertise
- Positive and professional
- High volume dining
- Sales expertise
Timeline
Esthetician - Esthetics
Avalon Institute of Cosmetology
06.2025 - 11.2025
Front Desk Volunteer
Cobra Kiss Tattoo
01.2025 - Current
Server
Texas Roadhouse
12.2023 - 01.2024
Remote Assistant Bookkeeper
Padgett Business Services
11.2023 - Current
Skyline High School