Jade Thames
Mesa
Summary
Dedicated customer relations professional with experience in front desk operations, appointment scheduling, and delivering exceptional client service in a fast-paced environment. Passionate about creating a warm, welcoming experience for every guest while building lasting relationships through professionalism, communication, and attention to detail. As a recent esthetics graduate, I bring a strong understanding and vast knowledge of skincare, spa services, and client care, allowing me to confidently educate guests, support service providers, and contribute to a positive spa experience. Committed to helping clients feel relaxed, valued, and confident from the moment they walk through the door.
Overview
1
1
Certification
Work History
Front Desk & Customer Relations Specialist
Dingers
Mesa, Arizona
- Created a warm, welcoming first impression for guests and families.
- Scheduled appointments, lessons, and facility bookings while maintaining an organized calendar.
- Answered phone calls, emails, and customer inquiries in a timely and professional manner.
- Processed payments and maintained accurate customer records.
- Built positive relationships with clients and families through exceptional customer service.
- Resolved customer concerns professionally and efficiently.
Esthetics Training Experience
Project Esty Aesthetics Academy
Gilbert, Arizona
- Performed customized facial treatments based on client skin concerns and goals.
- Conducted professional skin analyses and client consultations.
- Developed individualized skincare recommendations and home-care routines.
- Practiced professional waxing techniques and treatment protocols.
- Maintained strict sanitation, safety, and infection-control standards.
- Educated clients on skincare products, ingredients, and treatment benefits.
- Delivered exceptional customer care while creating a comfortable and professional treatment experience.
Education
Esthetics Program Graduate -
Project Esty Aesthetics Academy
Gilbert, Arizona03-2026
High School Diploma - undefined
Eastmark High School
Mesa, Arizona05-2025
Skills
- Luxury Guest Experience
- Front Desk Operations
- Appointment Scheduling
- Phone & Email Communication
- Payment Processing & Cash Handling
- Organization & Time Management
- Team Collaboration
- Client Consultations
- Skin Analysis
- Customized Facial Treatments
- Treatment Planning
- Product Recommendations
- Waxing Services
Certification
Arizona Esthetician License – Scheduled
Timeline
High School Diploma - undefined
Eastmark High School
Front Desk & Customer Relations Specialist
Dingers
Esthetics Training Experience
Project Esty Aesthetics Academy
Esthetics Program Graduate -
Project Esty Aesthetics Academy
PROFESSIONAL PROFILE – ESTHETICS & SKINCARE
Recent esthetics graduate with hands-on training in skincare treatments, client consultations, skin analysis, waxing services, product recommendations, and professional sanitation practices. Passionate about helping clients achieve healthy, confident skin through personalized treatment plans and exceptional customer care. Dedicated to creating a welcoming, results-driven experience for every client while continuing to grow within the beauty, wellness, and medical aesthetics industries.