Jade Watson
Phoenix
Summary
Highly skilled in customer service, with valuable experience, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Phoenix
08.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Adhered to state regulations regarding serving alcohol responsibly
Warehouse Associate
Amazon
Phoenix
11.2024 - 03.2025
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems
- Loaded and unloaded cargo from trucks, vans, pallets and other storage containers
- Tracked inventory levels through use of barcode scanning devices or manual counting methods
Team Member/Manager
Popeyes
Phoenix
04.2024 - 07.2024
- Communicated effectively with co-workers to ensure smooth workflow.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Assessed employee performance on a regular basis and provided constructive feedback for improvement
Employee
Safeway
Goodyear
10.2022 - 06.2023
- Cashiered for 1 ½ months
- worked in the bakery department remaining months
- Packaged freshly-baked goods into bags or boxes with pricing labels attached.
- Assisted in training new staff members on proper methods of preparing and serving bakery items
Education
High School -
South Ridge High School
Phoenix, Arizona05.2023
Skills
- Value-driven work ethic
- Positive and professional
- Multitasking and organization
- Point of sale (POS) system operations
- Guest engagement
- Liquor, wine, and food service
Accomplishments
- Overall A+ student throughout High School
- Captain of the Volleyball team
- Received 5 letters of recommendation from different educational administrators
- Promoted Team member to manager within 3 month of employment at popeyes
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
I am currently the owner of my own small baking business. I have been running this business for a year which has taught me so much which I'd love to share.
Volunteer Experience
St. Mary’s Food Bank, Volunteer, Phoenix, Arizona, 2022-10, Present, Filling orders, Moving heavy objects, Assembling and disassembling boxes
Timeline
Warehouse Associate
Amazon
11.2024 - 03.2025
Team Member/Manager
Popeyes
04.2024 - 07.2024
Server
Olive Garden
08.2023 - Current
Employee
Safeway
10.2022 - 06.2023
High School -
South Ridge High School