Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jade M. Siojo

Phoenix

Summary

Forward-thinking and proactive Team Member with exceptional communication skills and proven ability to excel in dynamic environments. Demonstrates strong leadership qualities and continuously seeks opportunities to stand out and drive success. Known for assertiveness and ambition, consistently contributing to team achievements and fostering a positive, results-driven atmosphere. Pursues excellence in every task, ensuring high standards and optimal performance.

Overview

5
5
years of professional experience

Work History

TEAM MEMBER

Whole Food Market
05.2024 - Current
  • Provided excellent customer service by greeting customers, answering questions, locating products, and ensuring positive shopping experiences.
  • Collaborated with team members to complete daily tasks, restock inventory, and set up displays.
  • Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
  • Gained valuable experience in a fast-paced environment by quickly learning new processes.

Inbound Call Center Representative

Hyundai Motor America
12.2022 - 05.2024
  • Provided phone support to Hyundai customers regarding vehicle features, technical issues, and service concerns
  • Delivered accurate information and troubleshooting steps while maintaining a positive customer experience
  • Handled high call volumes with professionalism and consistency
  • Built strong product knowledge to support customers effectively
  • Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers

Store Clerk

Ups Store
10.2020 - 07.2022
  • Developed positive customer relationships through friendly greetings and excellent service
  • Assisted customers with shipping, packing, printing, and product questions
  • Worked closely with team members to keep operations running smoothly
  • Provided fast, accurate, and friendly customer service


Education

Bachelor of Science - Data Science

Southern New Hampshire University
Hooksett, NH

Bachelor of Science - Human Behavior

Pennsylvania State University
University Park, PA
08-2022

Skills

  • Teamwork and collaboration
  • Leadership qualities
  • Data entry
  • Customer communications
  • Organizational skills
  • Problem-solving
  • Call center customer service
  • Problem-solving skills
  • Product knowledge
  • Attention to detail

Languages

English
Native or Bilingual
French
Professional Working

Timeline

TEAM MEMBER

Whole Food Market
05.2024 - Current

Inbound Call Center Representative

Hyundai Motor America
12.2022 - 05.2024

Store Clerk

Ups Store
10.2020 - 07.2022

Bachelor of Science - Data Science

Southern New Hampshire University

Bachelor of Science - Human Behavior

Pennsylvania State University
Jade M. Siojo