Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaden Patel

Jaden Patel

Scottsdale

Summary

Seeking to develop expertise in cybersecurity to protect digital assets, prevent cyber threats, and enhance online security.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Stock & Customer Service

Ross Dress for Less
05.2024 - Current
  • Ensure merchandise is stocked, organized, and visually appealing to meet company standards
  • Provide exceptional customer service by assisting customers with product inquiries and purchases
  • Collaborate with team members to meet daily sales and operational goals

Founder & Live Commerce | Sports Trading Cards

Self-Employed
04.2024 - Current
  • Founded and operated a successful live auction business on Whatnot, specializing in NBA trading cards, generating consistent revenue over 9 months.
  • Sold 1,400+ items through engaging, interactive live streams, fostering a loyal customer base and repeat buyers.
  • Developed a high-energy sales approach, using entertainment-driven strategies to maximize viewer engagement and bidding activity.
  • Managed inventory, pricing, and fulfillment to ensure seamless transactions and customer satisfaction.
  • Leveraged social media marketing to drive traffic to live auctions, increasing audience reach and sales performance.

Founder & Owner | E-commerce

Self-employed
10.2020 - 01.2022
  • Increased sales conversion rates through strategic marketing, competitive pricing, and customer engagement within the vape and alternative products market.
  • Expanded social media presence across TikTok, Snapchat, and Instagram, leveraging targeted content and influencer partnerships to drive traffic and brand awareness.
  • Managed sales records and inventory for a diverse range of vape products using e-commerce tools, ensuring compliance with industry regulations and accurate stock management.
  • Designed and launched an e-commerce website with integrated payment systems, optimizing the online shopping experience for vape consumers while ensuring transaction security.

Social Media Business Owner | Gaming Services

Self-employeed
04.2017 - 09.2020
  • Sales, Negotiation, Accounting, and Marketing – Oversaw end-to-end business operations, including financial management, customer acquisition, and strategic marketing initiatives.
  • Provided customer support and conflict resolution, addressing and resolving client concerns while maintaining a professional and customer focused approach.
  • Managed 500+ direct messages weekly, handling inquiries, complaints, and sales negotiations to ensure customer satisfaction and efficient service delivery.
  • Negotiated sponsorship agreements with Twitch streamers and YouTubers to enhance brand visibility and audience engagement.
  • Led social media engagement and customer interactions for a brand with 47K+ followers, optimizing outreach and community retention strategies.

Education

Bachelor of Science - Cybersecurity, Business Administration

NORTHERN ARIZONA UNIVERSITY
Flagstaff, AZ
12.2026

High School Diploma - undefined

PINNACLE HIGH SCHOOL
Scottsdale, AZ
05.2021

Skills

  • E-commerce
  • Security Awareness
  • Website Development & Design
  • Documentation & Reporting
  • Risk & Threat Awareness
  • Organizational & Analytical Skills
  • Digital Content

Certification

Food Handlers Certification

Timeline

Stock & Customer Service

Ross Dress for Less
05.2024 - Current

Founder & Live Commerce | Sports Trading Cards

Self-Employed
04.2024 - Current

Founder & Owner | E-commerce

Self-employed
10.2020 - 01.2022

Social Media Business Owner | Gaming Services

Self-employeed
04.2017 - 09.2020

High School Diploma - undefined

PINNACLE HIGH SCHOOL

Bachelor of Science - Cybersecurity, Business Administration

NORTHERN ARIZONA UNIVERSITY

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Jaden Patel