Jadyn Southam
Prescott
Summary
Dynamic professional with a proven track record at BASIS Prescott, excelling in customer service and multitasking. Recognized for enhancing team productivity and operational workflows while maintaining organized documentation. Adept at decision-making and fostering positive relationships, ensuring exceptional experiences for clients and colleagues alike.
Overview
11
11
years of professional experience
Work History
Auxiliary Programs Coordinator Assistant
BASIS Prescott
09.2022 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Front Desk Receptionist
BASIS Prescott
09.2021 - 09.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing student attendance.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Break Order Fill
Ace Hardware
02.2021 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Installation Coordinator
AAA Smart Home
07.2020 - 02.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Member Experience Associate
Aaa Ncnu
02.2016 - 07.2020
- Collaborated with team members to achieve shared goals and improve overall member experience.
- Provided exceptional service by understanding member needs and recommending appropriate products or services.
- Participated in cross-functional teams focused on improving internal processes impacting Member Experience Associates'' ability to serve members better.
Sales Lead
Lane Bryant
08.2014 - 08.2017
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
Education
No Degree - Education
University of Louisiana At Monroe
Monroe, LASkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
Auxiliary Programs Coordinator Assistant
BASIS Prescott
09.2022 - Current
Front Desk Receptionist
BASIS Prescott
09.2021 - 09.2022
Break Order Fill
Ace Hardware
02.2021 - 08.2021
Installation Coordinator
AAA Smart Home
07.2020 - 02.2021
Member Experience Associate
Aaa Ncnu
02.2016 - 07.2020
Sales Lead
Lane Bryant
08.2014 - 08.2017
No Degree - Education
University of Louisiana At Monroe
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