Jaiden Conde
Tucson
Summary
Dynamic Shift Manager at Peter Piper Pizza Inc with proven leadership and organizational skills. Enhanced customer satisfaction through effective team training and operational efficiency, resulting in increased sales. Detail-oriented and self-motivated, I excel in fast-paced environments, ensuring high service quality and a clean, welcoming atmosphere for guests.
Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Shift Manager
Peter Piper Pizza Inc
Tucson, AZ
02.2024 - Current
- Oversaw daily operations to guarantee high service quality and operational efficiency.
- Facilitated training and mentorship for team members to enhance customer satisfaction.
- Facilitated onboarding of new employees and assigned daily tasks and responsibilities.
- Analyzed and resolved customer complaints, contributing to improved guest experiences and loyalty.
- Helped store management meet standards of service and quality in daily operations.
- Analyzed customer interactions to identify upselling opportunities, resulting in increased sales.
- helping team members out when they are behind on pizzas or sides
- Maintained cleanliness of lobby area. Assisted customers by collecting trash and offering boxes for their needs.
- Performed daily checklist tasks and conducted temperature checks each shift.
- Closed store and organized paperwork for accurate record-keeping. Locked up store securely at end of business hours.
Prepared Foods Team Member
Peter Piper Pizza Inc
Tucson, AZ
01.2023 - Current
- Prepared and assembled a variety of fresh food products to meet customer demands.
- Maintained cleanliness and organization of food preparation areas to ensure safety standards.
- Trained new team members on food preparation techniques and safety protocols.
- Stocked food items upon manger request and adhered to food safety standards at all times.
Team Member
Peter Piper Pizza Inc
Tucson, AZ
12.2022 - Current
- Assisted in preparing pizzas and maintaining freshness of buffet items every 30 minutes. Supported salad preparation to ensure quality and freshness for customers. Monitored food presentation to enhance customer satisfaction.
- Welcomed customers upon entry and departure to enhance their experience.
- Oversaw kitchen sanitation processes by coordinating cleaning tasks and verifying thoroughness of floor maintenance. Delivered a consistently clean and
- organized kitchen environment.
- Executed cash handling responsibilities, verifying correct change was provided to customers.
Cashier
Burger King
Tucson, AZ
06.2021 - 06.2022
- Accurately operated cash register to process customer payments.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Completed milkshakes and ice cream desserts for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Documented customer orders and conveyed special requests to kitchen staff.
Housekeeping
Knights Inn And Suites
Gallup, NM
11.2017 - 09.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Did the laundry and restock carts
Education
Associate of Science - Nursing
Tohono O'Odham Community College
Sells, AZ05.2023
High School Diploma -
Gallup Central High School
325 Marguerite St, Gallup, NM 8730105.2017
Skills
- Multitasking
- Organizational skills
- Teamwork
- Leadership
- Able to work under pressure
- Self-motivation
- Detail-oriented
- Responsible
Timeline
Shift Manager
Peter Piper Pizza Inc
02.2024 - Current
Prepared Foods Team Member
Peter Piper Pizza Inc
01.2023 - Current
Team Member
Peter Piper Pizza Inc
12.2022 - Current
Cashier
Burger King
06.2021 - 06.2022
Housekeeping
Knights Inn And Suites
11.2017 - 09.2018
Associate of Science - Nursing
Tohono O'Odham Community College
High School Diploma -
Gallup Central High School