Jaiden Logan
Phoenix,AZ
Summary
To leverage my customer service and administrative skills in a challenging role where I can manage office operations, including setting appointments, managing payroll, and handling client invoicing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Cashier
Ono Hawaiian BBQ
01.2022 - Current
- Managed front-of-house operations with an emphasis on excellent customer service
- Handled financial transactions such as bank deposits made by fellow cashiers
- Addressed customer complaints via phone or in person to ensure satisfaction.
Customer Service Representative
Planet Fitness
05.2023 - 11.2023
- Provided top-notch customer service through greeting members and guests while maintaining a clean and organized gym environment
- Assisted callers with their questions and concerns over the phone, demonstrating effective communication skills
- Worked proficiently with POS system for billing services and money handling tasks.
Cashier Team Lead
Sauced And Loaded
12.2020 - 12.2021
- Led cashier team training sessions to enhance efficiency of newly hired staff
- Oversaw resolution of customer complaints either via phone or in person
- Conducted daily drawer counts along with logging inventory for the entire restaurant.
Cashier
Raising Cane's
06.2020 - 12.2020
- Assisted customers at counter and drive-through ensuring smooth order processing using POS system.
Education
South Mountain Community College
Phoenix, AZIronwood High School
Peoria, AZSkills
- Customer Service
- Cash Handling
- Inventory Management
- Complaint Resolution
- Phone Etiquette
- Training & Development
Certification
- First Aid Certified
- CPR Certified
- Prevention and Support Certified
Timeline
Customer Service Representative
Planet Fitness
05.2023 - 11.2023
Front End Cashier
Ono Hawaiian BBQ
01.2022 - Current
Cashier Team Lead
Sauced And Loaded
12.2020 - 12.2021
Cashier
Raising Cane's
06.2020 - 12.2020
South Mountain Community College
Ironwood High School
- First Aid Certified
- CPR Certified
- Prevention and Support Certified
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