Jake Hassmann

Summary: An accomplished and results-driven General Manager with a proven track record or driving sales, training employees, and successfully opened new franchise locations. Demonstrated ability to lead teams, streamline operations, and implement effective marketing strategies to maximize growth. Currently managing our newest corporate location, ensuring operational excellence while maintaining high standards in customer service, sales, and employee development.

Key Responsibilities:

• Sales & Performance Leadership: Led a corporate location to become the top performing store in sales, consistently surpassing targets and optimizing revenue.
• Franchise Expansion & Support: Assisted in opening multiple locations in St. Louis, ensuring smooth operations and proper training for new teams.
• Operational Management: Oversee daily operations, including inventory management, order placement, and executing compliance with company polices.
• Payroll & Financial Oversight: Manage payroll processing and financial tracking to maintain profitability and efficiency.
• Marketing & Brand Growth: Implement and support marketing initiatives to drive customer engagement and brand awareness.
• Employee Training & Development: Train all employees, fostering a culture or excellence, teamwork, and customer satisfaction.

Key Achievements:

• Recognized for outstanding customer service, leadership, employee training, and operational execution
• Spearheaded the success of a corporate location, turning it into the highest grossing store
• Played a crucial role in expanding franchise operations in St. Louis.

Job Summary: A highly motivated and detail-orientated Kitchen Manager. Promoted early on due to outstanding performance, demonstrating expertise in maintaining exceptional food quality, upholding the highest cleanliness standards, and effectively managing kitchen operations.

Key Responsibilities:

• Leadership and growth: Quickly promoted to Kitchen Manager, showcasing strong leadership, problem-solving skills, and commitment to excellence.
• Employee Training & Development: Trained and mentored kitchen staff to ensure consistency in food preparation, safety protocols, and efficiency.
• Operational Efficiency: Assisted in inventory management, ordering supplies, and reducing waste to optimize kitchen performance.
• Team Collaboration: Worked closely with front-of-house staff and management yo maintain smooth service and customer satisfaction.

Key Achievements:

• Earned early promotion due to outstanding work ethic and leadership abilities.
• Consistently upheld superior cleanliness and food safety protocols.
• Played a key role in training employees and improving kitchen efficiency.

Job Summary: A dedicated and energetic team member at Little Caesar's who quickly developed essential work skills through hands-on experience in a fast-paced environment. This entry-level position provided a strong foundation in customer service, teamwork, and operational growth, paving the way for future career growth.

Key Responsibilities:

• Customer Service: Greeted customers warmly, took orders accurately, and ensured a overall positive experience.
• Cash Handling & Transactions: Operated the cash register, processed payments, and managed transactions with accuracy and integrity.
• Team Collaboration: Worked closely with fellow team members to ensure smooth operations and timely service, supporting each other during busy periods.

Impact:

• This role served as a critical stepping stone, providing the practical experience and work ethic necessary for career advancement in the hospitality and service industry.