Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jake Bradshaw

Lake Havasu City

Summary

Sales Representative knowledgeable in the water treatment industry with a proven record of consistently reaching customer retention goals, through relationship building and advanced product knowledge. Highly organized, proactive and punctual with team-oriented mentality.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Fire Protection Technician

Cintas
02.2024 - Current
  • Inspected commercial and residential properties annually, semi-annually and quarterly for proper function on fire suppression systems
  • Found deficiencies during inspections that were quoted for replacement or repair
  • Explained the repairs or replacements that were to be made to the customer and expressed the importance and urgency for them
  • Educated to customers on when, where and how their system was to be inspected, repaired, and maintained
  • Monthly KPI requirements to evaluate totals on sales, material, and deficiencies found
  • Obtained backflow certification for inspections and repairs on all types of assemblies
  • Followed set schedule and on-time percentage for customers appointments
  • Managed and maintained inventory on utility van



Sales and Service Plumber

Pruitt's Plumbing
12.2022 - 10.2023
  • Book appointments with customers
  • Collected samples to assess water quality and tested for TDS and hardness levels
  • Create estimates and leads with customers for any plumbing issues they were experiencing
  • Educate customers about sales processes and warranty information
  • Perform tasks same day and ensured it was what the homeowner was looking for in the end goal
  • Followed up with customers to build long-term relationships and successful referrals
  • Collaborated with prospective customers over phone and email to schedule sales appointments
  • Concentrate on commercial and residential service plumbing
  • Consistently exceeded quotas by pursuing and closing sales
  • Commission based pay

Service Plumber

Craig Plumbing
06.2022 - 09.2022
  • Respond to customer inquiries and complaints regarding sewer overflows and stoppages or water leaks; provides information to customers regarding policies related to the duties being performed
  • All service plumbing work including installation, service and repair of water heaters, toilets, faucets, tubs/showers, water softeners, reverse osmosis, drain pipes, water supply lines and gas lines
  • Operate and maintain line inspection and video equipment to survey lines
  • Maintain, Monitor and repair pressure-reducing valves (PRV), air relief valves (ARV) and backflow assemblies
  • Communicate with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment
  • Operates and maintains company work van

Plumber

J D'UVA Services Plumbing
11.2020 - 04.2022
  • Worked doing both new construction and service plumbing
  • Maintenance pumps at the London Bridge lift station by doing repairs, replacement or cleaning the pumps
  • Installed and replaced water heaters, drain pipes, water supply lines, toilets, faucets, water softeners, tub & shower installation
  • Installed Reverse Osmosis units and replaced fittings, filters and repressurized reservoir tanks
  • Installed and repaired gas lines for dryers, stoves etc
  • Cut openings in walls and floors to accommodate pipe and pipe fittings
  • Expertise in fitting copper above ground, under ground and through brick
  • Studied blueprints and inspected structures to assess material and equipment needs.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment
  • Installed and inspected water softeners, both digital and analog systems
  • Used uponor and copper to repair water mains
  • Solder up to 2", PRV replacement up to 2" and union installation
  • Running gas underground, building gas main
  • Soley ran cable machine (drum and handle machine) to clear blockage from either exterior or interior clean outs
  • Back flow system repairs
  • Hard piped air lines and water lines
  • Independently operated service van daily. Completed all jobs assigned. Completed paperwork and billing for each job.

Cook/Delivery Driver/Cashier

Papa Leone's Pizza
03.2016 - 11.2020
  • Worked closely with all levels of staff to assist customers and maintain satisfaction levels
  • Operated cash register, collected payments and provided accurate change
  • Maintained proper time, customer serviced and quality food to locals and tourists
  • Trained new employees and offered proper guidance and assistance to be followed in the workplace

Education

High School Diploma -

Lake Havasu High School
Lake Havasu City, AZ
05-2016

Skills

  • Water Treatment Knowledge
  • Water Treatment Sales Experience
  • Water Treatment Installation
  • Water Analysis Experience
  • Plumbing Knowledge
  • Customer Needs Assessment
  • Effective Customer Upselling
  • Critical thinking
  • Project Cost Estimation Experience
  • Customer service
  • Team building
  • Hardworking and physically capable
  • Time management
  • Problem resolution
  • Organization and time management

Certification

  • Backflow certification
  • Boom and scissor lift training
  • CPR certified
  • Smith system driving completion
  • Uponor certified

Timeline

Fire Protection Technician

Cintas
02.2024 - Current

Sales and Service Plumber

Pruitt's Plumbing
12.2022 - 10.2023

Service Plumber

Craig Plumbing
06.2022 - 09.2022

Plumber

J D'UVA Services Plumbing
11.2020 - 04.2022

Cook/Delivery Driver/Cashier

Papa Leone's Pizza
03.2016 - 11.2020

High School Diploma -

Lake Havasu High School

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