Jakeil Washington
Avondale,AZ
Summary
Dynamic Security Supervisor with extensive experience at Allied Universal Security Services, excelling in team leadership and crisis management. Proven track record in enhancing safety protocols and client satisfaction through effective communication and training. Proficient in CCTV monitoring and incident report analysis, ensuring a secure environment for personnel and assets.
Possessing excellent leadership and conflict resolution skills, combined with sharp attention to detail. Knowledge of surveillance systems and emergency response protocols, with strong ability to implement and oversee security measures. Committed to creating safe and secure environment for all.
Developed leadership and crisis management skills in high-stakes environment, focusing on risk assessment and team coordination. Proficient in creating and enforcing security protocols, ensuring safety and compliance. Seeking to leverage these transferable skills in new and challenging field.
Offering strong leadership and problem-solving abilities, eager to learn and develop in security environment. Brings understanding of surveillance techniques and emergency procedures. Ready to use and develop communication and team coordination skills in Supervisor or Account Managing role.
Coordinated Security Supervisor with 3 years of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
2
2
years of professional experience
Work History
Security Supervisor/Account Manager
Allied Universal Security Services
06.2025 - 03.2026
- Monitored security operations to ensure safety and compliance with company policies.
- Assisted in training new security personnel on operational procedures and protocols.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, ensuring effective resolution and documentation.
- Collaborated with team members to enhance communication during security operations.
- Implemented access control measures to safeguard premises against unauthorized entry.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained logs of daily activities and incidents for record-keeping purposes.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Assisted with scheduling and coordinated with other supervisors and SPs to maintain zero dark hours and keep client ordinance
- Proficient in scheduling and managing Sick Time , PTO and Attendance Tracker
- Proficient in Payroll and Wage Adjustments
- Conducted regular safety inspections and audits to identify potential risks.
- Supervised security personnel to ensure compliance with policies and procedures.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Streamlined visitor check-in processes, enhancing efficiency of entry protocols.
- Increased staff compliance with security protocols through effective communication and enforcement.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Monitored account performance metrics to identify opportunities for improvement.
- Optimized account allocation among team members to ensure balanced workload and focus on high-priority clients.
- Developed and maintained strong working relationships with professionals within assigned territory.
Security Officer
GardaWorld Security
04.2024 - 04.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted routine inspections of facilities to identify potential security risks.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Assisted in training new security personnel on operational procedures and emergency response.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Education
High School Diploma -
Central Highschool
Phoenix, AZSkills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Security management
- Patrol operations
- CCTV experience
- Safety and security regulations
- Safety and security procedures
- WinTeam / Spectre
- Emergency response
- Security screening
- Report analysis
- Skilled in conflict resolution
- Personnel supervision
- Surveillance
- Access control
- Employee relations
- Relationship building and management
- Threat assessment
- Operations management
- Investigative procedures
- Crisis management
- Weapons screening
- Loss prevention expertise
- CPR and child CPR training
- AED certified
- Security systems expertise
- Security training
- Security team leadership
- CCTV surveillance
- Alarm monitoring
- Incident reports
- Microsoft office
- Report writing
Timeline
Security Supervisor/Account Manager
Allied Universal Security Services
06.2025 - 03.2026
Security Officer
GardaWorld Security
04.2024 - 04.2025
High School Diploma -
Central Highschool