Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jala Ismayilova

Jala Ismayilova

Baku

Summary

  • Azerbaijani - Fluent
  • English - Advanced
  • Russian - Intermediate
  • Turkish - Intermediate

Overview

10
10
years of professional experience
1
1
Certification

Work History

Central Support Senior Specialist

Azerconnect Group
Baku
09.2024 - Current
  • Creation, re-creation, update of Purchase requisitions, monitor approval process, monitor Purchase Order creation within given deadlines;
  • Inform PR status to relevant requestors over the relevant tools;
  • Document management: Recheck the consistency of received documents to financial and PO requirements, ensure approval of documents by internal requestors via relevant tools, provide approved documents for payment and monitor payment process, and solve problems with payment, otherwise, to escalate to management;
  • Support for providing WIP & accruals reports, MNO cross charges to Finance, support for creating and analyzing actual and landing reports;
  • Closure of open commitments & purchases;
  • Support for providing WIP & accruals reports, MNO cross charges to Finance, support for creating and analyzing actual and landing reports;
  • Support for Technical Project Management with status info provision of PR, PO, acts and invoices;

Central Support Specialist

Azerconnect Group
Baku
06.2022 - 09.2024
  • Creation, re-creation, update of Purchase requisitions, monitor approval process, monitor Purchase Order creation within given deadlines;
  • Inform PR status to relevant requestors over the relevant tools;
  • Document management: Recheck the consistency of received documents to financial and PO requirements, ensure approval of documents by internal requestors via relevant tools, provide approved documents for payment and monitor payment process, and solve problems with payment, otherwise, to escalate to management;
  • Support for providing WIP & accruals reports, MNO cross charges to Finance, support for creating and analyzing actual and landing reports;

Service Desk Engineer

Azerconnect LLC
Baku
03.2022 - 05.2022
  • Support and serve users/customers, provide technical assistance;
  • To deal with incoming requests;
  • To coordinate solution/ handling process of requests, keep customers informed about progress;
  • To prepare regular statistical reports.


Junior Customer Service Specialist

Amrahbank OJSC
Baku
08.2018 - 06.2020
  • Executing operations on domestic transfers (XÖHKS, AZIPS) and international transfers (SWIFT), deposits, off-balance sheet, pos terminal, pos credit operations, plastic cards, urgent money transfers, etc.;
  • Opening bank accounts for individuals and legal entities and conducting operations on these accounts;
  • Working in Temenos T24 and GNI bank programs;
  • Accepting payment orders submitted by customers and carrying out operations on accounts;
  • Providing customers with account statements and referrals;
  • Working on the e-gov.az website for customs declarations.

English Translator

Avrasiya Translation Center
Baku
04.2015 - 08.2018
  • To translate scientific, technical, socio-political, economic, legal, medical, normative-technical documents, and other special literature from English to Azerbaijani and vice versa;
  • To translate correspondence materials of foreign countries, departments, and enterprises, as well as materials of seminars, meetings, etc.;
  • To know the standard of terms on topics, the basics of scientific and literary editing, the grammar and style of the language;
  • Conduct field terminological research, and maintain format and consistency across the translated document.

Education

Faculty of Philology - English Language and Literature Teacher

Qafqaz University
Baku
06-2010

Skills

  • MS Office Suite
  • Temenos T24
  • Document management
  • GNI
  • Attention to Detail
  • Strong grasping ability
  • Initiative
  • Responsibility, accuracy, and reliability
  • Mail handling

Certification

  • Baku Turkish Anatolian High School - Internship Program
  • Baku American Center - Webinar Course on Formation of Teaching Method in English 9
  • State Migration Service of the Republic of Azerbaijan - Diploma on volunteering program for legal and cultural education of citizens
  • Avrasiya Translation Center - Honorary Diploma for efficient activity in the field of translation in the direction of English-Azerbaijani languages
  • International Consulting Company-Certification Training in the Banking sector.

Timeline

Central Support Senior Specialist

Azerconnect Group
09.2024 - Current

Central Support Specialist

Azerconnect Group
06.2022 - 09.2024

Service Desk Engineer

Azerconnect LLC
03.2022 - 05.2022

Junior Customer Service Specialist

Amrahbank OJSC
08.2018 - 06.2020

English Translator

Avrasiya Translation Center
04.2015 - 08.2018

Faculty of Philology - English Language and Literature Teacher

Qafqaz University

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Jala Ismayilova