Jalen Montgomery
Phoenix
Summary
Experienced HR professional with a strong background in employee relations. Proven ability to manage sensitive investigations, interpret policy, and support clients in high-volume, compliance-driven settings. Ready to expand scope as an HR Generalist contributing to compliance, risk mitigation, worker’s compensation, and employee relations.
Overview
6
6
years of professional experience
Work History
Employee Relationship Specialist
Populus Group
Phoenix
01.2023 - Current
- Collaborated with team members to streamline processes and improve service delivery.
- Conducted coaching calls with employees to address conduct, attendance, and productivity concerns.
- Led termination calls, ensuring compliance with company policy and employment regulations while minimizing organizational risk
- Acted as a trusted HR resource for employees, resolving inquiries related to payroll, benefits, and retirement plans
- Developed and maintained relationships with clients to ensure customer satisfaction.
Site Supervisor
Allied Universal Security Services
Denver
05.2020 - 05.2022
- Oversaw highly effective security team and managed hiring, training, scheduling and resource allocation.
- Organized and participated in weekly on-site meetings with clientele and management.
- Resolved work issues and team conflicts to promote a healthy work environment.
- Recorded required data for incident reports and files.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Education
Bachelor of Science - Psychology
Colorado Christian University
Denver, CO05.2021
Skills
- Written & Verbal Communication
- Detail-oriented
- Conflict resolution
- Adaptability
- Employee relations
- Time management
- Organization skills
- Professionalism and discretion
Timeline
Employee Relationship Specialist
Populus Group
01.2023 - Current
Site Supervisor
Allied Universal Security Services
05.2020 - 05.2022
Bachelor of Science - Psychology
Colorado Christian University