Jamaar Spaulding
Goodyear
Summary
Driven Student Athlete in college with background in balancing rigorous academic and sport obligations. Strengths include teamwork, discipline, time management, leadership, resilience, and adaptability. Displayed strong commitment to achieving goals and impacting team dynamics positively through strategic problem-solving skills. Looking for an opportunity to work to grow and be an asset.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Journeys Shoe Store
04.2024 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Listened to customer needs and desires to identify and recommend optimal products.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Solved customer challenges by offering relevant products and services.
Unarmed Security Guard
Pro Em Security
09.2024 - 12.2024
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Patrolled commercial property and associated parking garage.
- Demonstrated attention-to-detail in reporting any suspicious activities or persons observed during shift hours.
Education
Bachelor of Science -
Arizona State University
Tempe, AZ05-2028
High School Diploma -
Desert Edge
Goodyear, AZ05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Professional demeanor
Certification
Unarmed guard card
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Unarmed Security Guard
Pro Em Security
09.2024 - 12.2024
Sales Associate
Journeys Shoe Store
04.2024 - Current
Bachelor of Science -
Arizona State University
High School Diploma -
Desert Edge
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