Jamal Alizada
Baku,Azerbaijan
Summary
Dynamic and results-driven professional with extensive experience at Wolt, excelling in customer service and stock management. Proven ability to enhance store efficiency and customer satisfaction through effective problem-solving and attention to detail. Adept at handling transactions and ensuring product freshness, contributing to a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Grocery Associate
Wolt
Baku, Azerbaijan
07.2023 - Current
- Answered store and merchandise questions and led customers to wanted items.
- Computed purchases and received and processed cash or credit payment.
- Handled returns and exchanges according to company policies.
- Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Bagged or packaged purchases and wrapped gifts.
Sales Assistant
New Yorker
Baku, Azerbaijan
05.2021 - 07.2021
- Handled returns and exchanges according to company policies.
- Resolved customer complaints in a timely manner.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Sales Assistant
Charles & Keith
Baku, Azerbaijan
12.2019 - 01.2020
- Greeted customers to determine wants or needs.
- Provided excellent customer service to clients in person and over the phone.
- Opened store and operated cash register efficiently.
Volunteer
ASAN
Baku, Azerbaijan
12.2019 - 01.2020
- Working with and managing collective. Welcoming, informing and providing other assistance to citizens
- Completion with 1st degree
Education
Bachelor of Science - Organization And Management of The Industry Econom
AzUAC
06-2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Organizational skills
- Time management
- Stock management
- Store layout
- Shrinkage prevention
- Attention to detail
- Packaging techniques
- Monthly inventory
- Cashier experience
- Assisting customers
- Product stocking
- Product expiration awareness
- Food safety
Languages
Turkish
First Language
English
Upper Intermediate (B2)
B2
Russian
Elementary (A2)
A2
Affiliations
- Reading a book
Timeline
Grocery Associate
Wolt
07.2023 - Current
Sales Assistant
New Yorker
05.2021 - 07.2021
Sales Assistant
Charles & Keith
12.2019 - 01.2020
Volunteer
ASAN
12.2019 - 01.2020
Bachelor of Science - Organization And Management of The Industry Econom
AzUAC
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