James Armstrong
Dewey,AZ
Summary
Service-oriented with extensive background in Law Enforcement, Code Enforcement and Hospital Security, in a supervisory capacity. Core competencies include excellent communication skills, problem solving, de-escalation skills and diversity training. I am in excellent physical and mental shape and feel that I am well suited for this position.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Security Officer/Lead
Yavapai Regional Medical Center
02.2017 - 10.2022
- Security Officer/Supervisor, assigned to the Hospital which required the patrol of the grounds and emergency room and assist other Security staff as required
- Responds to all requests for service including help with violent patents and staff in need of assistance
- Addressed problems quickly and reported clear information while working under minimal supervision
- Escort patient, visitors and staff members to parking lot and assisted staff when requested
- Greeted staff, guests, vendors, contractors upon arrival at facility entrance
- Maintained accurate logs of all security related activities
- Monitored surveillance cameras and responded to suspicious activity
- Responded to alarms and conducted investigations as required.
Security Officer
Yavapai Regional Medical Center
02.2016 - 07.2016
- Responded to all requests for service including help with violent patents and those in need of assistance
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises
- Addressed problems quickly and reported clear information while working under minimal supervision
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations
- Escort patient, visitors and staff members to the parking lot and assisted staff when requested.
Lead Security Officer/Supervisor
Enloe Hospital
08.2011 - 12.2015
- Promote and ensure the personal safety of employees, physicians, volunteers, patients, visitors, and others having business at the hospital
- Responsible for protecting, preventing, observing and reporting any situations concerning the hospital and taking necessary action; develop solutions for any problems, work schedules, supervise his/her scheduled shift and assist managers in complex issues arising in a hospital environment
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Circulated among visitors, patrons and employees to preserve order and protect property.
Code Enforcement Supervisor
City of Chico
02.2006 - 12.2010
- Supervise Code Enforcement activities, including training, assigning and directing the work of three Code Enforcement Officers and an Administrative Assistant
- Investigate suspected violations of the Chico Municipal Code and other adopted codes of the City
- Conduct inspections and investigations, issuance of citations, gathering of evidence, and work extensively with the public to gain compliance
- Prepare staff reports for the City Council and attend Council and other Department meetings
- Managed the weed abatement program and the vehicle abatement program; was responsible for the Code Enforcement annual budget
- Provided guidance and direction to subordinates regarding job duties and responsibilities
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Code Enforcement Officer
City of Chico
10.2000 - 02.2006
- Receive and respond to complaints regarding Municipal Code violations and other codes as adopted by Council
- Conduct investigations, write comprehensive reports, work with violators in an effort to obtain compliance
- Conduct weed abatement inspections, identify inoperative abandoned vehicles for removal or abate
- Issue criminal or administrative citations when necessary, appear in court to testify when subpoenaed
- Attempt to resolve neighborhood issues and identify quality of life issues.
Code Enforcement Officer
Town of Paradise
09.1997 - 10.2000
- Receive and respond to complaints regarding Municipal Code violations and other codes as adopted by Paradise Town Council
- Conduct investigations, write comprehensive reports, work with violators in an effort to obtain compliance
- Issue criminal citations when necessary; appear in court to testify when subpoenaed
- Protected safety and health of citizens by keeping buildings and land in accordance with housing and zoning ordinances
- Collaborated with other departments within the city government to resolve code enforcement issues in a timely manner
- Inspected properties for violations
- Monitored progress of abatement efforts by visiting sites periodically until full compliance is achieved.
Police Sergeant/Police Officer
City of Santa Maria
10.1985 - 10.1994
- Performed supervisory duties such as developing goals, evaluating job performance, approving leave requests and maintaining discipline
- Prepared written reports detailing investigative activities and findings
- Reviewed incident reports prepared by subordinate officers for accuracy and completeness prior to submission
- Interpreted laws, regulations, policies and procedures to subordinates
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies
- Investigated complaints against officers or civilian employees in accordance with established policy
- Served as a field supervisor during special events or operations requiring additional staffing levels
- Responded to emergency calls for service as needed.
Education
Associate of Arts - Police Science
El Camino Jr College
Torrance, CA06.1973
High School Diploma - General Studies
Hawthorne High School
Hawthorne, CA06.1971
High School Diploma -
Hawthorne High School
Hawthorne, CA01.1971
Skills
- Taser trainer
- Firearms Training
- Certified in First Aid
- Weapons Handling
- De-Escalation
- Active Shooter Training
- MOAB Trained
- CCTV Surveillance
- Emergency Management
- Weapons Training
- Security Systems Knowledge
Certification
- CCW
- Taser Trainer
- Certified as an Active Shooter trainer
- Basic, Intermediate, Advanced and Supervisory P.O.S.T. Certified
Accomplishments
- Assisted with the establishment of a Code Orange haz-mat response team and received certification as a HERT response trainer and was chair of the committee.
- Developed an "active shooter" educational program for all Hospital staff and taught this class to approximately 300 hospital employees.
- Chair of the City of Chico inter-departmental training program and helped establish training for city wide employees.
- Assisted in the implementation of an administrative citation policy for Code Enforcement.
- Assisted in the development and implementation of a new intranet based code enforcement computer program that reduced redundancy and report writing time.
- Established the D.A.R.E. program for the City of Santa Maria
Activities
- Current member of the Prescott Noon Lions Club.
- Past member of the Elks and Vice President of the North Valley Animal Disaster Group
Timeline
Security Officer/Lead
Yavapai Regional Medical Center
02.2017 - 10.2022
Security Officer
Yavapai Regional Medical Center
02.2016 - 07.2016
Lead Security Officer/Supervisor
Enloe Hospital
08.2011 - 12.2015
Code Enforcement Supervisor
City of Chico
02.2006 - 12.2010
Code Enforcement Officer
City of Chico
10.2000 - 02.2006
Code Enforcement Officer
Town of Paradise
09.1997 - 10.2000
Police Sergeant/Police Officer
City of Santa Maria
10.1985 - 10.1994
Associate of Arts - Police Science
El Camino Jr College
High School Diploma - General Studies
Hawthorne High School
High School Diploma -
Hawthorne High School
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