James Beers
Lake Havasu City
Summary
Hospital and healthcare executive with 20+ years of leadership in acute care and rehabilitation services. Achieved 60% increase in outpatient volume and reduced therapy delays by 60%. Focused on high-quality outcomes and strengthened interdisciplinary relationships while improving financial performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Market Director of Therapy Services
Lifepoint Rehabilitation
12.2023 - Current
- Senior market leader overseeing therapy operations across two acute care hospitals and six therapy service lines (med/surg, outpatient, skilled nursing, and acute rehab).
- Executive accountability for clinical operations, financial performance, labor management, and quality outcomes across hospital-based therapy programs.
- Restored department credibility and rebuilt interdisciplinary relationships with nursing, case management, physicians, and hospital leadership to enhance collaboration and service delivery.
- Drove significant operational improvement over first two years: Outpatient volume increased 60%, Hospital therapy delays: 2023: 118, 2024: 85, 2025: 48. Decrease of 60%, Productivity improved across all departments while maintaining quality standards.
- Managed monthly P&L reporting, developed annual budget, tracked LOS, and analyzed labor metrics to inform strategic decisions.
- Exceeded EBITDA budget by 392% through strategic financial management.
- Facilitated APP recruitment and led service expansion initiatives to align therapy services with community needs.
- Policy administrator: rebuilt policy, process, and procedures of the department. Then supported and mentored other directors as well as organizing policies at a hospital level.
- Provided mentorship to struggling managers through weekly meetings focused on skill development.
- Hospital leadership roles and committees include: Interim Lead – Workplace Violence Committee, Co-Lead – Room Standardization Committee, Orthopedic Center of Excellence Joint Commission Recertification Team, Joint Commission Survey Readiness Assessment Committee (3 surveys).
- Helped executive team with efforts to move from Leapfrog C to A, and just sustained a second A rating.
- Lifepoint Health is a leading healthcare company that provides a range of services across various healthcare settings.
Vice President of Clinical Operations
FYZICAL
11.2022 - 05.2023
- Executive leader responsible for enterprise-wide clinical and operational performance across five locations.
- Led operational turnaround, facilitating company sale within 7 months after five years of unsuccessful attempts.
- Oversaw 21 clinicians and 68 support staff across five sites; converted three unprofitable clinics to profitability.
- Directed full EMR transition and billing integration, improving data visibility and revenue cycle performance.
- Established system-wide KPIs and dashboards, creating performance governance structure to enhance accountability.
- Streamlined infrastructure to reduce overhead and position organization for sustainable growth.
- FYZICAL is a multi-site healthcare practice specializing in physical therapy and rehabilitation services.
Senior Practice Manager
Intermountain Healthcare
01.2022 - 07.2022
- Led operations for urgent care and pediatric services, enhancing service delivery.
- Managed 30+ staff, including physicians, APPs, nurses, MAs, and front office teams.
- Managed monthly income statements, compliance, and KPI performance to drive financial health.
- Oversaw HR functions, ensuring effective employee management and adherence to compliance standards.
- Led daily huddles and monthly leadership and staff meetings.
- Improved morale and reduced overtime and premium pay through workforce stabilization.
- Intermountain Healthcare is a not-for-profit health system that provides clinical services and health insurance.
Director of Rehabilitation
Reliant Rehabilitation
02.2021 - 01.2022
- Facility-level executive accountable for therapy quality, productivity, and compliance.
- Received the Excellence in Quality Award (2021) — ranked #1 of ~900 locations nationwide.
- Led dramatic quality turnaround: Q1: Last in region, Q2: Top 10, Q3: #1 company-wide.
- Collaborated with facility leadership team to enhance productivity, profit margin, and KPIs.
- Managed hiring, onboarding, coaching, and corrective action processes to build effective teams.
- Reliant Rehabilitation is a provider of rehabilitation services across various healthcare settings.
Vice President of Operations
Temecula Valley Therapy Services
01.2019 - 01.2020
- Led 35+ employees across billing and clinical services to ensure operational efficiency and team alignment.
- Created KPI dashboards and financial tracking systems to enhance performance monitoring and decision-making.
- Implemented new billing software, improving cash flow and revenue integrity.
- Formulated organizational mission, values, and performance management framework to drive strategic objectives and employee engagement.
- Delivered comprehensive therapy services across multiple environments to support client needs.
Clinic Director
PacificPro Physical Therapy
01.2007 - 01.2019
- Increased revenue 70%; new patient growth 83%.
- Led relocation to larger facility, enabling long-term operational expansion.
- Oversaw delivery of physical therapy services focused on patient care and rehabilitation.
Director, Inland Empire Region
West-Star Physical Therapy
01.2002 - 01.2007
- Oversaw multiple clinics and start-ups; developed company-wide programs and standards to enhance operational consistency.
- Managed operations for West-Star Physical Therapy, delivering physical therapy services across multiple clinics.
- Led strategic planning initiatives to enhance service delivery at physical therapy clinic.
- Oversaw staff training programs to improve team performance and patient care standards.
- Managed operational budgets and resource allocation for optimal clinic functionality.
Clinic Director
Sante Rehabilitation Group
01.2001 - 01.2002
- Directed multidisciplinary pain management and return-to-work programs to enhance patient recovery and reintegration.
- Santé Rehabilitation Group specializes in rehabilitation services and pain management.
- Oversaw daily clinic operations and ensured adherence to regulatory standards.
- Managed staff scheduling to optimize patient care and clinic efficiency.
- Developed training programs for new therapists and administrative staff.
Education
Master of Business Administration - Healthcare Management
West Texas A&M University
01-2018
Master of Science - Physical Therapy
Texas Woman’s University
01-1999
Bachelor of Science - Physical Education
Brigham Young University
01-1997
Skills
- Rehabilitation services
- Acute care management
- Hospital operations
- Service line optimization
- Operations oversight
- Performance improvement
- Productivity optimization
- Patient safety
- EMR integration solutions
- Budget management
- Performance analysis
- Strategic planning
- Team leadership
- Collaboration techniques
- Med/surg integration
Affiliations
American College of Healthcare Executives (ACHE)
Certification
Lean Six Sigma Black Belt, IASSC
References
Available upon request (Hospital market references available: Market CMO, CFO, Assistant Administrator)
Personal Information
Title: MBA, MSPT
Additional Background
- Professional MMA Referee – California State Athletic Commission (10+ years)
- Former NCAA Track Athlete – BYU (Conference Champion, NCAA Qualifier)
- Eagle Scout
Timeline
Market Director of Therapy Services
Lifepoint Rehabilitation
12.2023 - Current
Vice President of Clinical Operations
FYZICAL
11.2022 - 05.2023
Senior Practice Manager
Intermountain Healthcare
01.2022 - 07.2022
Director of Rehabilitation
Reliant Rehabilitation
02.2021 - 01.2022
Vice President of Operations
Temecula Valley Therapy Services
01.2019 - 01.2020
Clinic Director
PacificPro Physical Therapy
01.2007 - 01.2019
Director, Inland Empire Region
West-Star Physical Therapy
01.2002 - 01.2007
Clinic Director
Sante Rehabilitation Group
01.2001 - 01.2002
Master of Business Administration - Healthcare Management
West Texas A&M University
Master of Science - Physical Therapy
Texas Woman’s University
Bachelor of Science - Physical Education
Brigham Young University