Summary
Overview
Work History
Education
Skills
Timeline
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James FlorCruz

Tempe,AZ

Summary

Versatile Technical Specialist with expertise in electromechanical assembly, troubleshooting, and process optimization in FDA-regulated environments. Proficient in Windows & Linux, with strong leadership, communication, and decision-making abilities to drive efficiency and quality

Overview

15
15
years of professional experience

Work History

Operator II

Abbott Laboratories
01.2022 - Current

Abbott Achievements & Contributions

  • Earned 13+ certifications across the production area, demonstrating adaptability and technical expertise.
  • Certified in Engineering Disposition, ensuring manufacturing challenges are addressed efficiently.
  • Built strong relationships with process engineers and process owners, working closely to prioritize quality while consistently exceeding throughput goals.
  • Played a key role in launching production on the new 1GLLM "Dam & Fill" process for the ICM2 line, contributing feedback that shaped its Manufacturing Operations document and becoming the first certified operator in the process.
  • Hired as a full-time Abbott employee in May 2022 after starting as a contingent worker in January 2022, recognized for strong performance and contributions.
  • Peer Trainer, successfully mentoring and training new team members to maintain high production and quality standards.
  • Earned strong recognition from leadership for my work ethic, problem-solving skills, and commitment to quality.

Chart Retrieval Specialist

Ciox Health Phoenix
05.2021 - 11.2021
  • Coordinated and scheduled medical chart reviews to support healthcare risk adjustment initiatives.
  • Managed and verified patient records using proprietary electronic health record (EHR) systems to ensure data accuracy.
  • Liaised with healthcare staff, patients, and insurance providers, facilitating seamless communication and record retrieval.
  • Compiled, abstracted, and coded medical data while strictly adhering to HIPAA regulations and PHI security protocols.

Assembler I

Manpower, Honeywell
08.2020 - 05.2021
  • Produced N95 respirators during the COVID-19 pandemic to support the Strategic National Stockpile.
  • Maintained a clean and sterile work environment, adhering to strict sanitation protocols after each shift.
  • Consistently met and surpassed production quotas, ensuring high quality, efficiency, and yield.
  • Followed all COVID-19 safety protocols to protect team members and maintain compliance with health regulations.

Floor Manager

Yatai Ramen
08.2019 - 03.2020
  • Supervised and coordinated kitchen staff to ensure efficient food preparation and service in a high-paced environment.
  • Oversaw equipment operation and maintenance, ensuring compliance with health and safety standards.
  • Monitored food quality and presentation, maintaining consistency and adherence to restaurant standards.
  • Trained and mentored staff in both kitchen operations and customer service, fostering a skilled and cohesive team.

Meat Grinder 3rd Shift

French's Meat Shoppe
03.2018 - 01.2019
  • Ensured meat safety and quality by monitoring temperatures and maintaining optimal processing conditions.
  • Prepared custom meat orders for retail and wholesale clients, meeting daily production demands.
  • Maintained strict compliance with sanitation and food safety regulations, consistently passing weekly health inspections.
  • Processed and fulfilled large-volume orders, ensuring high-quality standards and timely delivery.

Assistant Manager

Five Guys
01.2010 - 02.2011
  • Supervised restaurant operations to maintain cleanliness and efficiency
  • Resolved patron issues by employing strong listening and communication skills
  • Monitored cash intake and deposit records, reducing discrepancies

Education

Electrical Construction & Engineering

George Mason University
Fairfax, VA

Certificate - Information Technology

Northern Virginia Community College
Annandale, VA

GED -

Woodson High School
Fairfax, VA

Skills

  • Technical Proficiency: Strong command of Windows & Linux environments; adept in electronic data collection systems & software packages
  • Troubleshooting & Decision-Making: Exceptional ability to diagnose, analyze, and resolve technical and mechanical issues, with a keen sense of when to escalate, adapt, or take initiative
  • Manufacturing & Assembly: Skilled in mechanical assembly, handling small components, and electromechanical subassemblies
  • Testing & Quality Control: Experienced in automated test equipment, DHR documentation, and compliance with FDA, QMS, and EMS regulations
  • Leadership & Communication: Strong trainer and mentor, able to articulate complex concepts clearly, bridge gaps between junior and senior employees, and foster collaborative problem-solving
  • Process Optimization & Compliance: Committed to continuous improvement, safety adherence, and regulatory compliance to maintain high production standards
  • Strategic Thinking & Adaptability: Ability to see the bigger picture, anticipate challenges, and make the right call at the right time Always punctual, flexible with hours, and capable of prioritizing tasks to meet production schedules

Timeline

Operator II

Abbott Laboratories
01.2022 - Current

Chart Retrieval Specialist

Ciox Health Phoenix
05.2021 - 11.2021

Assembler I

Manpower, Honeywell
08.2020 - 05.2021

Floor Manager

Yatai Ramen
08.2019 - 03.2020

Meat Grinder 3rd Shift

French's Meat Shoppe
03.2018 - 01.2019

Assistant Manager

Five Guys
01.2010 - 02.2011

Electrical Construction & Engineering

George Mason University

Certificate - Information Technology

Northern Virginia Community College

GED -

Woodson High School
James FlorCruz