James Groat
Gilbert
Summary
Service-oriented individual with extensive customer service and volunteer experience. Proven ability to resolve issues calmly and efficiently, focusing on creating positive guest interactions. Exceptional discipline, focus, and time management skills developed through over 11 years of competitive gymnastics. Detail-oriented and organized, adept at maintaining efficiency in academic and work environments. Committed to safety and professionalism, holding certifications in CPR, Food Safety, and Barbicide.
Overview
4
4
years of professional experience
Work History
Delivery Driver/Team Member
Chick Fil A Crossroads
Gilbert, AZ
06.2025 - Current
- Delivered orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Maintained vehicle cleanliness and compliance with safety regulations for optimal performance.
- Managed time effectively to ensure timely deliveries during peak hours without compromising service quality.
- Resolved customer concerns swiftly, enhancing overall service experience and fostering repeat business.
Nail Technician
Self-employed
Gilbert, AZ
02.2023 - 05.2024
- Self-taught nail tech with over 2 years of experience, perfecting skills including customer service, acrylic application, shaping, and design, and social media marketing.
- Thorough knowledge of disinfecting tools with a Barbicide Certification.
- Very comfortable having conversations with clients for extended periods of time and answering various questions in a friendly but professional manner.
Barista/Cashier
Air Guitar
Gilbert, USA
08.2022 - 12.2022
- Barista with experience of espresso drinks of various kinds from lattes, hot and cold, herbal teas, to cappuccinos.
- Comfortable cleaning and disassembling portafilters as well as steaming milk.
- Retail/customer service experience: bagging items and handling cash/credit.
- Restocking shelved items and meeting a wide range of customer needs.
Education
Associate of Science - Nursing
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ12-2027
Skills
- Customer service
- Problem solving
- Organization
- Efficiency
- Safety precautions
- Time management
- Positive attitude
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
Languages
Spanish
Professional Working
Timeline
Delivery Driver/Team Member
Chick Fil A Crossroads
06.2025 - Current
Nail Technician
Self-employed
02.2023 - 05.2024
Barista/Cashier
Air Guitar
08.2022 - 12.2022
Associate of Science - Nursing
Maricopa Community Colleges, Scottsdale Community College