James Jennings
Anthem
Summary
Experienced professional with a background in operations management and team development. Strong communicator with skills in conflict resolution, workflow coordination, and time management. Dependable and adaptable, with a focus on driving team success, improving performance, and ensuring efficient operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Leader
Einstein Bros. Bagels
Anthem, AZ
02.2025 - Current
- Led daily store operations, including opening and closing the shop.
- Trained new team members on food prep and customer service.
- Handled rush-hour workflow to keep lines moving fast and orders accurate.
- Supported team members and helped solve problems during busy shifts.
- Managed cash drawers, counted tills, and handled deposits at the end of shifts.
- Kept the store clean, stocked, and ready for customers
- Communicated with managers about staffing, inventory, and daily needs.
Assistant Manager
Jimmy John's Sandwiches
Phoenix, AZ
08.2021 - 02.2025
- Earned corporate certification, demonstrating expertise in operational procedures and brand standards.
- Managed daily store operations, including opening and closing procedures, cash handling, and team supervision.
- Conducted and maintained accurate store inventory, ensuring product availability and minimizing waste.
- Trained and coached new team members on company policies, food safety, and customer service standards.
- Assisted with scheduling, shift coverage, and resolving customer concerns to ensure smooth store performance.
Education
High school diploma -
Primavera - Online
Chandler, AZ05-2022
Skills
- Team leadership
- Cash handling
- Customer service
- Training & development
- Multitasking and prioritizing
- Time management
- Attention to detail
- Verbal and written communication
- Problem-solving
Certification
- ServSafe
- Food Handler Certification
Timeline
Shift Leader
Einstein Bros. Bagels
02.2025 - Current
Assistant Manager
Jimmy John's Sandwiches
08.2021 - 02.2025
High school diploma -
Primavera - Online