Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

James Knos

Queen Creek

Summary

Results-driven person with extensive experience in customer service and helping people. I possess a strong ability to build relationships and manage multiple tasks in high-pressure settings, maintaining exceptional service standards. I love golf, and I would like to help people with their game and stay in the industry for as long as possible. I'm a workhorse when it comes to doing something I love, especially when it involves golf and helping people.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Outside Service

Mesa Country Club
Mesa
10.2024 - Current
  • Provided an enjoyable experience for guests through friendly customer service interactions. I made friends with the members very quickly and assisted them in regripping clubs, as well as making sure they had everything they needed to go about their round.
  • Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies efficiently.
  • Ensured proper handling of golf clubs and personal belongings for guests, as well as assisting in setting up events and tournaments.

Jersey Mikes General Manager

Jersey Mike's Subs
Chandler
10.2023 - 10.2024
  • Managed daily operations to ensure smooth service and customer satisfaction at the busiest store in the Chandler-Gilbert area.
  • I trained staff on food preparation and safety procedures for quality assurance, and I had a 4-5 star review the whole time I ran that store.
  • Implemented marketing strategies to promote new menu items and specials, and was very successful when I went around marketing by bringing huge lunch rushes after doing so.

Education

Associates Degree - Business Management

Golden West College
Huntington Beach, CA
04-2023

Skills

  • Customer service
  • Staff training
  • Hard Working
  • Inventory management
  • Marketing strategies
  • Team building
  • Communication skills
  • Relationship building
  • Multitasking Abilities

Affiliations

  • I am a gym rat and like to run to stay in shape.
  • I Golf every time I get the chance to and I am training to become a PGA instructor someday.
  • I watch allot of Golf in my free time as well.

Accomplishments

  • Played College football and was an All American Offensive Center my sophomore year.
  • Captain for the Offensive line my Freshman and Sophomore year of college and my Senior year of Highschool.

Certification

  • ServSafe certified (6/30/2023-6/30/2028)

Timeline

Outside Service

Mesa Country Club
10.2024 - Current

Jersey Mikes General Manager

Jersey Mike's Subs
10.2023 - 10.2024

Associates Degree - Business Management

Golden West College

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James Knos