James Lovell
Gilbert
Summary
Highly motivated, detail-oriented business intelligence analyst with a strong technical background. Adept at identifying business needs and generating actionable dashboards and reports to drive revenue growth. Collaborative by nature, excels in cross-functional team environments, consistently delivering data-driven insights that enhance operational efficiency.
Overview
3
3
years of professional experience
Work History
Salesforce Analytics Developer
Avnet
11.2022 - Current
- Develop complex queries using SAQL (Salesforce Analytics Query Language) that call on multiple data sources: Salesforce objects and external sources (CSV uploads, Marketo, SAP connections) to create actionable dashboards and metrics that are used by over 2,000 employees daily
- Collaborate with executives from various parts of the business (Sales, marketing, finance) throughout all parts of the Software Development Life Cycle (SDLC) for the creation of new dashboards as well as updates for current dashboards to provide the best user experience possible
- Completed a redesign of all dashboards and conducted end user training that resulted in a 25% increase in Salesforce Analytics adoption
- Create and manage dataflows for all aspects of the business (billings, backlog, design registration, and opportunities) while ensuring data validation
- Partnered with the finance department to automate their commissions calculations saving their team ~ 40 hours a month
Data Analyst
Saguaro Bloom Diagnostics
11.2021 - 10.2022
- Worked with upper management to define business KPI's to be tracked
- Wrote and executed complex SQL queries to extract data from an AWS database
- Built the data and reporting infrastructure from the ground up using Excel and Tableau to provide accurate and updated dashboards for management
- Used Excel skills to find over 5,000 transactions that were not properly billed to insurance companies, resulting in over $50,000 of otherwise missed revenue
Education
Bachelor of Science - Computer Information Systems
Arizona State University
Tempe, AZ01-2022
Skills
- SQL
- Tableau
- Salesforce Analytics
- Microsoft Excel
- User Training
- Python
- HTML/CSS/JavaScript
- Agile Methodology
- Data Management
Timeline
Salesforce Analytics Developer
Avnet
11.2022 - Current
Data Analyst
Saguaro Bloom Diagnostics
11.2021 - 10.2022
Bachelor of Science - Computer Information Systems
Arizona State University
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